Politique de Confidentialit\u00e9 – DYNSEO<\/title> <\/p>\n<style> * { margin: 0; padding: 0; box-sizing: border-box; } body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif; line-height: 1.6; color: #333; background-color: #f8f9fa; } .container { max-width: 900px; margin: 0 auto; padding: 20px; background-color: white; } header { background: linear-gradient(135deg, #5e5ed7 0%, #5268c9 100%); color: white; padding: 60px 20px; text-align: center; border-radius: 8px; margin-bottom: 40px; box-shadow: 0 4px 20px rgba(94, 94, 215, 0.2); } header h1 { font-size: 2.5em; margin-bottom: 10px; font-weight: 700; } .last-updated { font-size: 0.9em; opacity: 0.9; margin-top: 10px; } .intro { background-color: #f0f0fd; padding: 30px; border-radius: 8px; margin-bottom: 40px; border-left: 4px solid #5e5ed7; } .intro p { margin-bottom: 15px; font-size: 1.05em; } h2 { color: #5e5ed7; font-size: 1.8em; margin-top: 50px; margin-bottom: 20px; padding-bottom: 10px; border-bottom: 3px solid #a9e2e4; } h3 { color: #5268c9; font-size: 1.3em; margin-top: 30px; margin-bottom: 15px; } h4 { color: #333; font-size: 1.1em; margin-top: 20px; margin-bottom: 10px; font-weight: 600; } p { margin-bottom: 15px; text-align: justify; } ul, ol { margin-left: 30px; margin-bottom: 20px; } li { margin-bottom: 10px; } .highlight-box { background-color: #fff8e6; border-left: 4px solid #ffeca7; padding: 20px; margin: 25px 0; border-radius: 4px; } .info-box { background-color: #e8f4fd; border-left: 4px solid #5e5ed7; padding: 20px; margin: 25px 0; border-radius: 4px; } .warning-box { background-color: #ffe8f0; border-left: 4px solid #e73469; padding: 20px; margin: 25px 0; border-radius: 4px; } .coach-box { background: linear-gradient(135deg, #a9e2e4 0%, #5e5ed7 100%); color: white; padding: 25px; margin: 30px 0; border-radius: 8px; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .coach-box h3 { color: white; margin-top: 0; } .data-table { width: 100%; border-collapse: collapse; margin: 25px 0; box-shadow: 0 2px 8px rgba(0,0,0,0.1); border-radius: 8px; overflow: hidden; } .data-table thead { background-color: #5e5ed7; color: white; } .data-table th { padding: 15px; text-align: left; font-weight: 600; } .data-table td { padding: 12px 15px; border-bottom: 1px solid #e0e0e0; } .data-table tbody tr:nth-child(even) { background-color: #f8f9fa; } .data-table tbody tr:hover { background-color: #f0f0fd; } .contact-card { background-color: #5e5ed7; color: white; padding: 30px; border-radius: 8px; margin: 30px 0; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .contact-card h3 { color: white; margin-top: 0; margin-bottom: 20px; } .contact-card p { margin-bottom: 10px; } .contact-card strong { color: #ffeca7; } strong { color: #5268c9; font-weight: 600; } .apps-list { background-color: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0; } .section-number { display: inline-block; background-color: #5e5ed7; color: white; width: 35px; height: 35px; border-radius: 50%; text-align: center; line-height: 35px; margin-right: 10px; font-weight: 700; } .toc { background-color: #f8f9fa; padding: 25px; border-radius: 8px; margin: 30px 0; } .toc h3 { color: #5e5ed7; margin-top: 0; margin-bottom: 15px; } .toc ul { list-style: none; margin-left: 0; } .toc li { margin-bottom: 8px; } .toc a { color: #5268c9; text-decoration: none; transition: color 0.3s; } .toc a:hover { color: #e73469; text-decoration: underline; } footer { background-color: #5268c9; color: white; text-align: center; padding: 30px; margin-top: 60px; border-radius: 8px; } @media (max-width: 768px) { header h1 { font-size: 1.8em; } h2 { font-size: 1.5em; } .container { padding: 10px; } .data-table { font-size: 0.9em; } .data-table th, .data-table td { padding: 10px; } } <\/style>\n<p><\/head><body> <\/p>\n<div class=\"container\"> <\/p>\n<header> <\/p>\n<h1>Privacy Policy<\/h1>\n<p> <pee class=\"last-updated\">Last updated: February 24, 2026<\/pee> <\/header>\n<p> <\/p>\n<div class=\"intro\"> <pee><strong>DYNSEO is committed to protecting your privacy and ensuring the security of your personal data.<\/strong> This Privacy Policy explains how we collect, use, store, and protect your information when you use our cognitive stimulation applications and services.<\/pee>  <pee>This policy applies to all DYNSEO products and services, including:<\/pee> <\/div>\n<p> <\/p>\n<div class=\"apps-list\"> <pee><strong>Mobile applications:<\/strong> COCO THINKS and COCO MOVES, COCO SCHOOL, SCARLETT, CLINT, Roberto, Sofia, Annelies, Carmen, Fernando, Zhiqu and Iqu, My Dictionary, E-Souvenirs, The Rolling Ball \/ La Biglia que gira, Top Culture \/ Top Kids, the AGIRR grid, The Harmonic Cube, E-aidants, Dynseo Family, All\u00f4 c’est qui \/ Hello who’s it, MMS GRECO, BeBuzz Buzzer<\/pee>  <pee><strong>Websites:<\/strong> www.dynseo.com and www.stimart.com<\/pee>  <pee><strong>New feature (Beta):<\/strong> Coach Assist IA – voice coaching assistant<\/pee> <\/div>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>DYNSEO is a French company.<\/strong> We comply with the General Data Protection Regulation (GDPR – Regulation 2016\/679) and the French Data Protection Act.<\/pee> <\/div>\n<p> <\/p>\n<div class=\"toc\"> <\/p>\n<h3>\ud83d\udccb Table of Contents<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><a href=\"#section1\">1. Data controller and contact information<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section2\">2. What personal data we collect<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section3\">3. Legal basis and purposes of data processing<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section4\">4. Who has access to your data<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section5\">5. Data retention period<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section6\">6. Your rights under the GDPR<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section7\">7. Data security measures<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section8\">8. Data transfers outside the EU<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section9\">9. Cookies and tracking technologies<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section10\">10. Children’s privacy protection<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section11\">11. Changes to this policy<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section12\">12. Specific provisions for institutions<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section13\">13. Contact us<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section14\">14. Applicable law and jurisdiction<\/a><\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section1\"><span class=\"section-number\">1<\/span>Data controller and contact information<\/h2>\n<p>  <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>Data controller<\/h3>\n<p> <pee><strong>DYNSEO<\/strong><!\u2013- [et_pb_br_holder] -\u2013> 6 rue du Docteur Finlay<!\u2013- [et_pb_br_holder] -\u2013> 75015 Paris, France<\/pee>  <pee style=\"margin-top: 20px;\"><strong>Contact for data protection questions:<\/strong><\/pee> <pee>\ud83d\udce7 Email: contact@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> \ud83d\udce7 Email: justine.sauquet@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> \ud83d\udcde Phone: +33 9 66 93 84 22 \/ +33 6 66 24 08 26<\/pee> <\/div>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>\ud83d\udccb CNIL Declaration:<\/strong> Our data processing has been declared to the National Commission for Information Technology and Freedoms (CNIL) on June 11, 2013 under number 1679021.<\/pee>  <pee><strong>\ud83d\udda5\ufe0f Hosting:<\/strong> Our websites and platforms are hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France (French servers).<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section2\"><span class=\"section-number\">2<\/span>What personal data we collect<\/h2>\n<p> <\/p>\n<h3>2.1 Data you provide directly<\/h3>\n<p> <pee>When you create an account or profile, we collect:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Identity information:<\/strong> Name, first name, gender, date of birth<\/li>\n<p> <\/p>\n<li><strong>Contact information:<\/strong> Email address<\/li>\n<p> <\/p>\n<li><strong>Login credentials:<\/strong> Username, password<\/li>\n<p> <\/p>\n<li><strong>Profile preferences:<\/strong> Language, favorite games, difficulty settings<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>2.2 Data collected automatically during use<\/h3>\n<p> <pee>When you use our applications, we automatically collect:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Game activity data:<\/strong> Game results, scores, completion times, selected difficulty levels<\/li>\n<p> <\/p>\n<li><strong>Usage statistics:<\/strong> Number of games played, favorite games, total and average playtime, progress over time<\/li>\n<p> <\/p>\n<li><strong>Mood tracking data:<\/strong> Self-reported mood indicators (if you use this feature)<\/li>\n<p> <\/p>\n<li><strong>Connection data:<\/strong> Connection timestamps, session duration, device type<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>2.3 Data generated by our system<\/h3>\n<p> <pee>Based on your activity, our system calculates:<\/pee> <\/p>\n<ul> <\/p>\n<li>Success rate and performance evolution<\/li>\n<p> <\/p>\n<li>Recommended exercises and difficulty adjustments<\/li>\n<p> <\/p>\n<li>Statistical analyses for progress tracking<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"coach-box\"> <\/p>\n<h3>\ud83c\udf99\ufe0f 2.4 Coach Assist IA – Voice Assistant (Beta)<\/h3>\n<p>  <pee><strong>Important: Coach Assist IA processes data differently from our other features.<\/strong><\/pee>  <pee>When you use the Coach Assist IA voice coaching feature:<\/pee>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">What we access locally (on your device only):<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>Player username\/nickname<\/li>\n<p> <\/p>\n<li>List of favorite games<\/li>\n<p> <\/p>\n<li>Current session interactions (voice input\/output)<\/li>\n<p> <\/ul>\n<p>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">What happens to conversation data:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>All voice conversations remain <strong>100% local on your device<\/strong><\/li>\n<p> <\/p>\n<li>Conversations are <strong>never sent to DYNSEO servers<\/strong><\/li>\n<p> <\/p>\n<li>Conversations are <strong>automatically deleted<\/strong> when you close the app<\/li>\n<p> <\/p>\n<li>Each session restarts from scratch without memory of previous conversations<\/li>\n<p> <\/ul>\n<p>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">Beta test phase – Temporary log collection:<\/h4>\n<p> <pee>During the beta test phase only, we may collect anonymized usage logs to improve the Coach Assist IA system, including:<\/pee> <\/p>\n<ul> <\/p>\n<li>Activation\/deactivation events of the feature<\/li>\n<p> <\/p>\n<li>Duration and frequency of sessions<\/li>\n<p> <\/p>\n<li>Technical errors or crashes<\/li>\n<p> <\/p>\n<li>General usage patterns (no conversation content)<\/li>\n<p> <\/ul>\n<p>  <pee style=\"margin-top: 20px;\"><strong>By participating in the beta test, you acknowledge and consent to this temporary log collection for quality improvement purposes.<\/strong> You can withdraw from the beta program at any time by contacting us.<\/pee>  <pee>Once Coach Assist IA exits the beta phase, only the standard local processing described above will apply.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section3\"><span class=\"section-number\">3<\/span>Legal basis and purposes of data processing<\/h2>\n<p> <pee>We process your personal data based on the following legal grounds:<\/pee> <\/p>\n<h3>3.1 Performance of the contract (Art. 6.1.b GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Account creation and management<\/li>\n<p> <\/p>\n<li>Providing access to cognitive stimulation programs<\/li>\n<p> <\/p>\n<li>Performance tracking and statistics<\/li>\n<p> <\/p>\n<li>Customer support<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>3.2 Consent (Art. 6.1.a GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Receiving newsletters and promotional communications<\/li>\n<p> <\/p>\n<li>Participation in beta testing programs (Coach Assist IA)<\/li>\n<p> <\/p>\n<li>Anonymously using data to improve game quality<\/li>\n<p> <\/p>\n<li>Optional mood tracking features<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>3.3 Legitimate interest (Art. 6.1.f GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Application security and fraud prevention<\/li>\n<p> <\/p>\n<li>Technical improvements and bug fixes<\/li>\n<p> <\/p>\n<li>Aggregated statistical analysis (anonymized)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>You can withdraw your consent at any time<\/strong> without affecting the lawfulness of processing based on consent before withdrawal.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section4\"><span class=\"section-number\">4<\/span>Who has access to your data<\/h2>\n<p> <\/p>\n<h3>4.1 Recipients<\/h3>\n<p> <pee>Your personal data may be accessible by:<\/pee> <\/p>\n<h4>DYNSEO Employees:<\/h4>\n<p> <pee>Only authorized personnel with a legitimate need to access your data for customer support, technical maintenance, or service provision.<\/pee> <\/p>\n<h4>Service providers (subcontractors):<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>OVH (host):<\/strong> Hosts our servers and databases in France<\/li>\n<p> <\/p>\n<li><strong>Third-party services:<\/strong> Payment processors, email service providers, analytics tools (if applicable)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee>All subcontractors are contractually required to protect your data in accordance with Article 28 of the GDPR.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.2 Institutions and organizations<\/h3>\n<p> <pee><strong>For institutional accounts<\/strong> (healthcare facilities, schools, therapy centers):<\/pee> <pee>The institution acts as the <strong>data controller<\/strong> for its end users’ data, while DYNSEO acts as a <strong>subprocessor<\/strong>. The institution is responsible for:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtaining informed consent from end users<\/li>\n<p> <\/p>\n<li>Informing users about data processing<\/li>\n<p> <\/p>\n<li>Ensuring GDPR compliance within their organization<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"warning-box\"> <pee><strong>DYNSEO only provides the platform and performance tracking tools.<\/strong> We cannot be held responsible for actions taken by institutions if appropriate consent has not been obtained from end users.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.3 Research purposes<\/h3>\n<p> <pee>With explicit consent, anonymized and aggregated statistics may be used for:<\/pee> <\/p>\n<ul> <\/p>\n<li>Clinical research studies<\/li>\n<p> <\/p>\n<li>Academic publications<\/li>\n<p> <\/p>\n<li>Improving product quality<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>No individual identification is possible in research data.<\/strong> You can refuse to participate in the use for research without affecting your access to services.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.4 No commercial data sharing<\/h3>\n<p><\/p>\n<div class=\"highlight-box\"> <pee>We are committed to:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Never sell your personal data<\/strong> to third parties<\/li>\n<p> <\/p>\n<li><strong>Never share your data with partners<\/strong> without your explicit consent<\/li>\n<p> <\/p>\n<li><strong>Never use your data for advertising purposes<\/strong> outside of our own services<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section5\"><span class=\"section-number\">5<\/span>Data retention period<\/h2>\n<p> <pee>We retain your personal data for the following periods:<\/pee> <\/p>\n<table class=\"data-table\"> <\/p>\n<thead> <\/p>\n<tr> <\/p>\n<th>Type of data<\/th>\n<p> <\/p>\n<th>Retention period<\/th>\n<p> <\/tr>\n<p> <\/thead>\n<p> <\/p>\n<tbody> <\/p>\n<tr> <\/p>\n<td>Account information<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Game results and statistics<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Mood tracking data<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Calculated performance data<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Newsletter subscription<\/td>\n<p> <\/p>\n<td>Until unsubscription request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Beta test logs (Coach Assist AI)<\/td>\n<p> <\/p>\n<td>Maximum 6 months after the end of the beta<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Coach Assist AI conversations<\/td>\n<p> <\/p>\n<td><strong>Deleted immediately upon app closure<\/strong><\/td>\n<p> <\/tr>\n<p> <\/tbody>\n<p> <\/table>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>Trial period (visitor mode):<\/strong> During the free trial period, if you do not create an account, <strong>no personal data is collected or stored.<\/strong><\/pee>  <pee style=\"margin-top: 15px;\"><strong>You can request the deletion of your data at any time.<\/strong> See Section 6 for details.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section6\"><span class=\"section-number\">6<\/span>Your rights under the GDPR<\/h2>\n<p> <pee>You have the following rights regarding your personal data:<\/pee> <\/p>\n<h3>6.1 Right of access (Art. 15 GDPR)<\/h3>\n<p> <pee>Request a copy of all personal data we hold about you.<\/pee> <\/p>\n<h3>6.2 Right to rectification (Art. 16 GDPR)<\/h3>\n<p> <pee>Correct inaccurate or incomplete personal data.<\/pee> <\/p>\n<h3>6.3 Right to erasure \/ “Right to be forgotten” (Art. 17 GDPR)<\/h3>\n<p> <pee>Request the deletion of your personal data under certain conditions.<\/pee> <\/p>\n<h3>6.4 Right to restriction of processing (Art. 18 GDPR)<\/h3>\n<p> <pee>Request the limitation of how we use your data.<\/pee> <\/p>\n<h3>6.5 Right to data portability (Art. 20 GDPR)<\/h3>\n<p> <pee>Receive your data in a structured, machine-readable format or request transfer to another data controller.<\/pee> <\/p>\n<h3>6.6 Right to object (Art. 21 GDPR)<\/h3>\n<p> <pee>Object to processing based on legitimate interest or for direct marketing purposes.<\/pee> <\/p>\n<h3>6.7 Right to withdraw consent<\/h3>\n<p> <pee>For processing based on consent (newsletters, beta testing, research), you can withdraw your consent at any time.<\/pee> <\/p>\n<h3>6.8 Right to lodge a complaint<\/h3>\n<p> <pee>If you believe your data protection rights have been violated, you can lodge a complaint with:<\/pee> <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>CNIL (National Commission on Informatics and Liberties)<\/h3>\n<p> <pee>3 Place de Fontenoy<!\u2013- [et_pb_br_holder] -\u2013> TSA 80715<!\u2013- [et_pb_br_holder] -\u2013> 75334 Paris Cedex 07, France<!\u2013- [et_pb_br_holder] -\u2013> Website: www.cnil.fr<\/pee> <\/div>\n<p><\/p>\n<div class=\"highlight-box\"> <\/p>\n<h4>To exercise your rights, contact us:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>\ud83d\udce7 Email: contact@dynseo.com or justine.sauquet@dynseo.com<\/li>\n<p> <\/p>\n<li>\ud83d\udcee Mail: DYNSEO, 6 rue du Docteur Finlay, 75015 Paris, France<\/li>\n<p> <\/p>\n<li>\ud83d\udcde Phone: +33 9 66 93 84 22<\/li>\n<p> <\/ul>\n<p> <pee style=\"margin-top: 15px;\">We will respond to your request within <strong>one month<\/strong> of receipt. In complex cases, this period may be extended by an additional two months with notification.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section7\"><span class=\"section-number\">7<\/span>Data security measures<\/h2>\n<p> <pee>We implement technical and organizational measures to protect your personal data:<\/pee> <\/p>\n<h3>7.1 Technical measures<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>SSL\/TLS encryption<\/strong> for all data transmissions<\/li>\n<p> <\/p>\n<li><strong>Encrypted storage<\/strong> of passwords and sensitive data<\/li>\n<p> <\/p>\n<li><strong>Regular security backups<\/strong> with encrypted storage<\/li>\n<p> <\/p>\n<li><strong>Access logs and monitoring<\/strong> to detect unauthorized access<\/li>\n<p> <\/p>\n<li><strong>Firewall protection<\/strong> and intrusion detection systems<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>7.2 Organizational measures<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>Access control:<\/strong> Only authorized personnel can access personal data<\/li>\n<p> <\/p>\n<li><strong>Confidentiality agreements:<\/strong> All employees sign confidentiality commitments<\/li>\n<p> <\/p>\n<li><strong>Data protection training:<\/strong> Regular training for staff handling personal data<\/li>\n<p> <\/p>\n<li><strong>Incident response plan:<\/strong> Data breach notification procedures<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>7.3 Security of Coach Assist AI<\/h3>\n<p> <\/p>\n<div class=\"coach-box\"> <\/p>\n<ul> <\/p>\n<li><strong>Local processing only:<\/strong> Voice conversations never leave your device<\/li>\n<p> <\/p>\n<li><strong>Automatic deletion:<\/strong> Conversations deleted upon app closure<\/li>\n<p> <\/p>\n<li><strong>No cloud storage:<\/strong> No conversation data stored on DYNSEO servers<\/li>\n<p> <\/p>\n<li><strong>Minimal data access:<\/strong> Only the username and game preferences are accessed locally<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h3>7.4 Limitations<\/h3>\n<p> <\/p>\n<div class=\"warning-box\"> <pee>While we implement strong security measures, <strong>no system is 100% secure.<\/strong> Data transmission over the Internet always carries some inherent risk. We continuously update our security practices to maintain the highest protection standards.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section8\"><span class=\"section-number\">8<\/span>Data transfers outside the EU<\/h2>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>Note on Coach Assist AI Beta:<\/strong> During the beta testing phase, some AI processing components may involve data transfers outside the EU to our AI service providers. If this applies:<\/pee> <\/p>\n<ul> <\/p>\n<li>Data is pseudonymized and minimized<\/li>\n<p> <\/p>\n<li>Appropriate safeguards (Standard Contractual Clauses or equivalent) are in place<\/li>\n<p> <\/p>\n<li>You will be explicitly informed and asked for your consent before participating<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>For all other DYNSEO services: Our data remains on <strong>French servers (OVH)<\/strong> within the European Union. No routine data transfer outside the EU occurs.<\/pee> <pee>If we need to transfer data outside the EU in the future, we:<\/pee> <\/p>\n<ul> <\/p>\n<li>Will inform you in advance<\/li>\n<p> <\/p>\n<li>Will obtain your consent if required<\/li>\n<p> <\/p>\n<li>Will implement appropriate safeguards (Standard Contractual Clauses, adequacy decisions, etc.)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h2 id=\"section9\"><span class=\"section-number\">9<\/span>Cookies and tracking technologies<\/h2>\n<p> <pee>Our websites (www.dynseo.com and www.stimart.com) may use cookies and similar technologies.<\/pee> <\/p>\n<div class=\"info-box\"> <pee><strong>We will implement a detailed cookie policy<\/strong> explaining:<\/pee> <\/p>\n<ul> <\/p>\n<li>Types of cookies used (essential, analytical, marketing)<\/li>\n<p> <\/p>\n<li>Purpose of each cookie<\/li>\n<p> <\/p>\n<li>Duration of cookies<\/li>\n<p> <\/p>\n<li>How to manage cookie preferences<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.<\/pee> <\/p>\n<h2 id=\"section10\"><span class=\"section-number\">10<\/span>Children’s privacy protection<\/h2>\n<p> <\/p>\n<h3>\ud83d\udc23 COCO THINKS and COCO MOVES (ages 5-10)<\/h3>\n<p> <pee>We are committed to protecting children’s privacy and comply with:<\/pee> <\/p>\n<ul> <\/p>\n<li>GDPR requirements for children’s data<\/li>\n<p> <\/p>\n<li>Google Play Family Policy<\/li>\n<p> <\/p>\n<li>Apple App Store guidelines for children’s apps<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"warning-box\"> <pee><strong>Parental consent is required<\/strong> for children under 16 years old (or under 13 years old in certain jurisdictions) to create accounts and use our services.<\/pee> <\/div>\n<p> <pee>For school or institutional use, the institution must:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtain parental consent if required by law<\/li>\n<p> <\/p>\n<li>Act as the data controller responsible for compliance<\/li>\n<p> <\/p>\n<li>Inform parents about data processing activities<\/li>\n<p> <\/ul>\n<p><\/p>\n<div class=\"highlight-box\"> <pee><strong>We do not:<\/strong><\/pee> <\/p>\n<ul> <\/p>\n<li>Collect more data from children than necessary for the app’s functionality<\/li>\n<p> <\/p>\n<li>Use children’s data for marketing or profiling purposes<\/li>\n<p> <\/p>\n<li>Share children’s data with third parties (except necessary service providers)<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section11\"><span class=\"section-number\">11<\/span>Changes to this privacy policy<\/h2>\n<p> <pee>We may periodically update this Privacy Policy to reflect:<\/pee> <\/p>\n<ul> <\/p>\n<li>Changes in our data processing practices<\/li>\n<p> <\/p>\n<li>New features or services (such as moving Coach Assist AI from beta to production)<\/li>\n<p> <\/p>\n<li>Legal or regulatory requirements<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <\/p>\n<h4>Notification of changes:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>Significant changes will be notified by email (if you have an account)<\/li>\n<p> <\/p>\n<li>The “Last updated” date at the top will be revised<\/li>\n<p> <\/p>\n<li>Continued use of our services after changes constitutes acceptance<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>We encourage you to regularly review this policy.<\/pee> <\/p>\n<h2 id=\"section12\"><span class=\"section-number\">12<\/span>Specific provisions for institutional users<\/h2>\n<p> <pee>When institutions (healthcare facilities, schools, therapy centers) subscribe to DYNSEO services:<\/pee> <\/p>\n<h3>12.1 Data controller relationship<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>The institution is the data controller<\/strong> for end-user data<\/li>\n<p> <\/p>\n<li><strong>DYNSEO is the processor<\/strong> providing platform services<\/li>\n<p> <\/p>\n<li>A <strong>Data Processing Agreement (DPA)<\/strong> governs our relationship<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>12.2 Responsibilities of the institution<\/h3>\n<p> <pee>The institution must:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtain valid informed consent from end users (or legal representatives)<\/li>\n<p> <\/p>\n<li>Provide transparent information on data processing<\/li>\n<p> <\/p>\n<li>Ensure GDPR compliance for its users<\/li>\n<p> <\/p>\n<li>Respond to requests to exercise user rights<\/li>\n<p> <\/p>\n<li>Maintain records of processing activities<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>12.3 DYNSEO’s obligations as a processor<\/h3>\n<p> <pee>We are committed to:<\/pee> <\/p>\n<ul> <\/p>\n<li>Processing data only on documented instructions from the institution<\/li>\n<p> <\/p>\n<li>Maintaining confidentiality and security of data<\/li>\n<p> <\/p>\n<li>Assisting with requests to exercise rights and DPIAs<\/li>\n<p> <\/p>\n<li>Notifying the institution of data breaches within 24 hours<\/li>\n<p> <\/p>\n<li>Returning or deleting data at the end of the contract<\/li>\n<p> <\/p>\n<li>Allowing audits and inspections by the institution<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee>For detailed obligations of the processor, please refer to our Terms of Use (Article: Personal data protection).<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section13\"><span class=\"section-number\">13<\/span>Contact us<\/h2>\n<p> <pee>For any questions, concerns, or requests regarding this Privacy Policy or your personal data:<\/pee> <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>\ud83d\udcde Contact DYNSEO<\/h3>\n<p> <pee><strong>DYNSEO<\/strong><!\u2013- [et_pb_br_holder] -\u2013> 6 rue du Docteur Finlay<!\u2013- [et_pb_br_holder] -\u2013> 75015 Paris, France<\/pee>  <pee style=\"margin-top: 20px;\"> <strong>\ud83d\udce7 Email:<\/strong> contact@dynseo.com | justine.sauquet@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> <strong>\ud83d\udcde Phone:<\/strong> +33 9 66 93 84 22 | +33 6 66 24 08 26<!\u2013- [et_pb_br_holder] -\u2013> <strong>\ud83c\udf10 Website:<\/strong> www.dynseo.com <\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section14\"><span class=\"section-number\">14<\/span>Applicable law and jurisdiction<\/h2>\n<p> <pee>This Privacy Policy is governed by <strong>French law<\/strong> and the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/pee> <pee>Any dispute arising from this policy will be subject to the jurisdiction of the <strong>French courts<\/strong>.<\/pee> <\/p>\n<div class=\"info-box\"> <pee>However, you always retain the right to lodge a complaint with your local data protection authority.<\/pee> <\/div>\n<p> <\/p>\n<footer> <pee><strong>Thank you for trusting DYNSEO with your data. Your privacy is our priority.<\/strong><\/pee> <pee style=\"margin-top: 15px; opacity: 0.9;\">\u00a9 2026 DYNSEO – All rights reserved<\/pee> <\/footer>\n<p> <\/div>\n<p><\/body><\/html>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":130227,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.18.0\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/www.dynseo.com\/wp-content\/uploads\/2022\/05\/logo-dynseo-new.png\" alt=\"logo-dynseo-new\" title_text=\"logo-dynseo-new\" align=\"center\" _builder_version=\"4.17.6\" _module_preset=\"default\" width=\"30%\" custom_margin=\"20px||||false|false\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_code _builder_version=\"4.27.5\" _module_preset=\"default\" hover_enabled=\"0\" sticky_enabled=\"0\"]<!DOCTYPE html><html lang=\"fr\"><head> <meta charset=\"UTF-8\"> <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"> <title>Politique de Confidentialit\u00e9 - DYNSEO<\/title> <style> * { margin: 0; padding: 0; box-sizing: border-box; } body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif; line-height: 1.6; color: #333; background-color: #f8f9fa; } .container { max-width: 900px; margin: 0 auto; padding: 20px; background-color: white; } header { background: linear-gradient(135deg, #5e5ed7 0%, #5268c9 100%); color: white; padding: 60px 20px; text-align: center; border-radius: 8px; margin-bottom: 40px; box-shadow: 0 4px 20px rgba(94, 94, 215, 0.2); } header h1 { font-size: 2.5em; margin-bottom: 10px; font-weight: 700; } .last-updated { font-size: 0.9em; opacity: 0.9; margin-top: 10px; } .intro { background-color: #f0f0fd; padding: 30px; border-radius: 8px; margin-bottom: 40px; border-left: 4px solid #5e5ed7; } .intro p { margin-bottom: 15px; font-size: 1.05em; } h2 { color: #5e5ed7; font-size: 1.8em; margin-top: 50px; margin-bottom: 20px; padding-bottom: 10px; border-bottom: 3px solid #a9e2e4; } h3 { color: #5268c9; font-size: 1.3em; 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overflow: hidden; } .data-table thead { background-color: #5e5ed7; color: white; } .data-table th { padding: 15px; text-align: left; font-weight: 600; } .data-table td { padding: 12px 15px; border-bottom: 1px solid #e0e0e0; } .data-table tbody tr:nth-child(even) { background-color: #f8f9fa; } .data-table tbody tr:hover { background-color: #f0f0fd; } .contact-card { background-color: #5e5ed7; color: white; padding: 30px; border-radius: 8px; margin: 30px 0; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .contact-card h3 { color: white; margin-top: 0; margin-bottom: 20px; } .contact-card p { margin-bottom: 10px; } .contact-card strong { color: #ffeca7; } strong { color: #5268c9; font-weight: 600; } .apps-list { background-color: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0; } .section-number { display: inline-block; background-color: #5e5ed7; color: white; width: 35px; height: 35px; border-radius: 50%; text-align: center; line-height: 35px; margin-right: 10px; font-weight: 700; } .toc { background-color: #f8f9fa; padding: 25px; border-radius: 8px; margin: 30px 0; } .toc h3 { color: #5e5ed7; margin-top: 0; margin-bottom: 15px; } .toc ul { list-style: none; margin-left: 0; } .toc li { margin-bottom: 8px; } .toc a { color: #5268c9; text-decoration: none; transition: color 0.3s; } .toc a:hover { color: #e73469; text-decoration: underline; } footer { background-color: #5268c9; color: white; text-align: center; padding: 30px; margin-top: 60px; border-radius: 8px; } @media (max-width: 768px) { header h1 { font-size: 1.8em; } h2 { font-size: 1.5em; } .container { padding: 10px; } .data-table { font-size: 0.9em; } .data-table th, .data-table td { padding: 10px; } } <\/style><\/head><body> <div class=\"container\"> <header> <h1>Privacy Policy<\/h1> <p class=\"last-updated\">Last updated: February 24, 2026<\/p> <\/header> <div class=\"intro\"> <p><strong>DYNSEO is committed to protecting your privacy and ensuring the security of your personal data.<\/strong> This Privacy Policy explains how we collect, use, store, and protect your information when you use our cognitive stimulation applications and services.<\/p>  <p>This policy applies to all DYNSEO products and services, including:<\/p> <\/div> <div class=\"apps-list\"> <p><strong>Mobile applications:<\/strong> COCO THINKS and COCO MOVES, COCO SCHOOL, SCARLETT, CLINT, Roberto, Sofia, Annelies, Carmen, Fernando, Zhiqu and Iqu, My Dictionary, E-Souvenirs, The Rolling Ball \/ La Biglia que gira, Top Culture \/ Top Kids, the AGIRR grid, The Harmonic Cube, E-aidants, Dynseo Family, All\u00f4 c'est qui \/ Hello who's it, MMS GRECO, BeBuzz Buzzer<\/p>  <p><strong>Websites:<\/strong> www.dynseo.com and www.stimart.com<\/p>  <p><strong>New feature (Beta):<\/strong> Coach Assist IA - voice coaching assistant<\/p> <\/div> <div class=\"info-box\"> <p><strong>DYNSEO is a French company.<\/strong> We comply with the General Data Protection Regulation (GDPR - Regulation 2016\/679) and the French Data Protection Act.<\/p> <\/div> <div class=\"toc\"> <h3>\ud83d\udccb Table of Contents<\/h3> <ul> <li><a href=\"#section1\">1. Data controller and contact information<\/a><\/li> <li><a href=\"#section2\">2. What personal data we collect<\/a><\/li> <li><a href=\"#section3\">3. Legal basis and purposes of data processing<\/a><\/li> <li><a href=\"#section4\">4. Who has access to your data<\/a><\/li> <li><a href=\"#section5\">5. Data retention period<\/a><\/li> <li><a href=\"#section6\">6. Your rights under the GDPR<\/a><\/li> <li><a href=\"#section7\">7. Data security measures<\/a><\/li> <li><a href=\"#section8\">8. Data transfers outside the EU<\/a><\/li> <li><a href=\"#section9\">9. Cookies and tracking technologies<\/a><\/li> <li><a href=\"#section10\">10. Children's privacy protection<\/a><\/li> <li><a href=\"#section11\">11. Changes to this policy<\/a><\/li> <li><a href=\"#section12\">12. Specific provisions for institutions<\/a><\/li> <li><a href=\"#section13\">13. Contact us<\/a><\/li> <li><a href=\"#section14\">14. Applicable law and jurisdiction<\/a><\/li> <\/ul> <\/div> <h2 id=\"section1\"><span class=\"section-number\">1<\/span>Data controller and contact information<\/h2>  <div class=\"contact-card\"> <h3>Data controller<\/h3> <p><strong>DYNSEO<\/strong><br> 6 rue du Docteur Finlay<br> 75015 Paris, France<\/p>  <p style=\"margin-top: 20px;\"><strong>Contact for data protection questions:<\/strong><\/p> <p>\ud83d\udce7 Email: contact@dynseo.com<br> \ud83d\udce7 Email: justine.sauquet@dynseo.com<br> \ud83d\udcde Phone: +33 9 66 93 84 22 \/ +33 6 66 24 08 26<\/p> <\/div> <div class=\"info-box\"> <p><strong>\ud83d\udccb CNIL Declaration:<\/strong> Our data processing has been declared to the National Commission for Information Technology and Freedoms (CNIL) on June 11, 2013 under number 1679021.<\/p>  <p><strong>\ud83d\udda5\ufe0f Hosting:<\/strong> Our websites and platforms are hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France (French servers).<\/p> <\/div> <h2 id=\"section2\"><span class=\"section-number\">2<\/span>What personal data we collect<\/h2> <h3>2.1 Data you provide directly<\/h3> <p>When you create an account or profile, we collect:<\/p> <ul> <li><strong>Identity information:<\/strong> Name, first name, gender, date of birth<\/li> <li><strong>Contact information:<\/strong> Email address<\/li> <li><strong>Login credentials:<\/strong> Username, password<\/li> <li><strong>Profile preferences:<\/strong> Language, favorite games, difficulty settings<\/li> <\/ul> <h3>2.2 Data collected automatically during use<\/h3> <p>When you use our applications, we automatically collect:<\/p> <ul> <li><strong>Game activity data:<\/strong> Game results, scores, completion times, selected difficulty levels<\/li> <li><strong>Usage statistics:<\/strong> Number of games played, favorite games, total and average playtime, progress over time<\/li> <li><strong>Mood tracking data:<\/strong> Self-reported mood indicators (if you use this feature)<\/li> <li><strong>Connection data:<\/strong> Connection timestamps, session duration, device type<\/li> <\/ul> <h3>2.3 Data generated by our system<\/h3> <p>Based on your activity, our system calculates:<\/p> <ul> <li>Success rate and performance evolution<\/li> <li>Recommended exercises and difficulty adjustments<\/li> <li>Statistical analyses for progress tracking<\/li> <\/ul> <div class=\"coach-box\"> <h3>\ud83c\udf99\ufe0f 2.4 Coach Assist IA - Voice Assistant (Beta)<\/h3>  <p><strong>Important: Coach Assist IA processes data differently from our other features.<\/strong><\/p>  <p>When you use the Coach Assist IA voice coaching feature:<\/p>  <h4 style=\"color: white; margin-top: 20px;\">What we access locally (on your device only):<\/h4> <ul> <li>Player username\/nickname<\/li> <li>List of favorite games<\/li> <li>Current session interactions (voice input\/output)<\/li> <\/ul>  <h4 style=\"color: white; margin-top: 20px;\">What happens to conversation data:<\/h4> <ul> <li>All voice conversations remain <strong>100% local on your device<\/strong><\/li> <li>Conversations are <strong>never sent to DYNSEO servers<\/strong><\/li> <li>Conversations are <strong>automatically deleted<\/strong> when you close the app<\/li> <li>Each session restarts from scratch without memory of previous conversations<\/li> <\/ul>  <h4 style=\"color: white; margin-top: 20px;\">Beta test phase - Temporary log collection:<\/h4> <p>During the beta test phase only, we may collect anonymized usage logs to improve the Coach Assist IA system, including:<\/p> <ul> <li>Activation\/deactivation events of the feature<\/li> <li>Duration and frequency of sessions<\/li> <li>Technical errors or crashes<\/li> <li>General usage patterns (no conversation content)<\/li> <\/ul>  <p style=\"margin-top: 20px;\"><strong>By participating in the beta test, you acknowledge and consent to this temporary log collection for quality improvement purposes.<\/strong> You can withdraw from the beta program at any time by contacting us.<\/p>  <p>Once Coach Assist IA exits the beta phase, only the standard local processing described above will apply.<\/p> <\/div> <h2 id=\"section3\"><span class=\"section-number\">3<\/span>Legal basis and purposes of data processing<\/h2> <p>We process your personal data based on the following legal grounds:<\/p> <h3>3.1 Performance of the contract (Art. 6.1.b GDPR)<\/h3> <ul> <li>Account creation and management<\/li> <li>Providing access to cognitive stimulation programs<\/li> <li>Performance tracking and statistics<\/li> <li>Customer support<\/li> <\/ul> <h3>3.2 Consent (Art. 6.1.a GDPR)<\/h3> <ul> <li>Receiving newsletters and promotional communications<\/li> <li>Participation in beta testing programs (Coach Assist IA)<\/li> <li>Anonymously using data to improve game quality<\/li> <li>Optional mood tracking features<\/li> <\/ul> <h3>3.3 Legitimate interest (Art. 6.1.f GDPR)<\/h3> <ul> <li>Application security and fraud prevention<\/li> <li>Technical improvements and bug fixes<\/li> <li>Aggregated statistical analysis (anonymized)<\/li> <\/ul> <div class=\"info-box\"> <p><strong>You can withdraw your consent at any time<\/strong> without affecting the lawfulness of processing based on consent before withdrawal.<\/p> <\/div> <h2 id=\"section4\"><span class=\"section-number\">4<\/span>Who has access to your data<\/h2> <h3>4.1 Recipients<\/h3> <p>Your personal data may be accessible by:<\/p> <h4>DYNSEO Employees:<\/h4> <p>Only authorized personnel with a legitimate need to access your data for customer support, technical maintenance, or service provision.<\/p> <h4>Service providers (subcontractors):<\/h4> <ul> <li><strong>OVH (host):<\/strong> Hosts our servers and databases in France<\/li> <li><strong>Third-party services:<\/strong> Payment processors, email service providers, analytics tools (if applicable)<\/li> <\/ul> <div class=\"info-box\"> <p>All subcontractors are contractually required to protect your data in accordance with Article 28 of the GDPR.<\/p> <\/div> <h3>4.2 Institutions and organizations<\/h3> <p><strong>For institutional accounts<\/strong> (healthcare facilities, schools, therapy centers):<\/p> <p>The institution acts as the <strong>data controller<\/strong> for its end users' data, while DYNSEO acts as a <strong>subprocessor<\/strong>. The institution is responsible for:<\/p> <ul> <li>Obtaining informed consent from end users<\/li> <li>Informing users about data processing<\/li> <li>Ensuring GDPR compliance within their organization<\/li> <\/ul> <div class=\"warning-box\"> <p><strong>DYNSEO only provides the platform and performance tracking tools.<\/strong> We cannot be held responsible for actions taken by institutions if appropriate consent has not been obtained from end users.<\/p> <\/div> <h3>4.3 Research purposes<\/h3> <p>With explicit consent, anonymized and aggregated statistics may be used for:<\/p> <ul> <li>Clinical research studies<\/li> <li>Academic publications<\/li> <li>Improving product quality<\/li> <\/ul> <div class=\"info-box\"> <p><strong>No individual identification is possible in research data.<\/strong> You can refuse to participate in the use for research without affecting your access to services.<\/p> <\/div> <h3>4.4 No commercial data sharing<\/h3>\n<div class=\"highlight-box\"> <p>We are committed to:<\/p> <ul> <li><strong>Never sell your personal data<\/strong> to third parties<\/li> <li><strong>Never share your data with partners<\/strong> without your explicit consent<\/li> <li><strong>Never use your data for advertising purposes<\/strong> outside of our own services<\/li> <\/ul> <\/div> <h2 id=\"section5\"><span class=\"section-number\">5<\/span>Data retention period<\/h2> <p>We retain your personal data for the following periods:<\/p> <table class=\"data-table\"> <thead> <tr> <th>Type of data<\/th> <th>Retention period<\/th> <\/tr> <\/thead> <tbody> <tr> <td>Account information<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Game results and statistics<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Mood tracking data<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Calculated performance data<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Newsletter subscription<\/td> <td>Until unsubscription request<\/td> <\/tr> <tr> <td>Beta test logs (Coach Assist AI)<\/td> <td>Maximum 6 months after the end of the beta<\/td> <\/tr> <tr> <td>Coach Assist AI conversations<\/td> <td><strong>Deleted immediately upon app closure<\/strong><\/td> <\/tr> <\/tbody> <\/table> <div class=\"info-box\"> <p><strong>Trial period (visitor mode):<\/strong> During the free trial period, if you do not create an account, <strong>no personal data is collected or stored.<\/strong><\/p>  <p style=\"margin-top: 15px;\"><strong>You can request the deletion of your data at any time.<\/strong> See Section 6 for details.<\/p> <\/div> <h2 id=\"section6\"><span class=\"section-number\">6<\/span>Your rights under the GDPR<\/h2> <p>You have the following rights regarding your personal data:<\/p> <h3>6.1 Right of access (Art. 15 GDPR)<\/h3> <p>Request a copy of all personal data we hold about you.<\/p> <h3>6.2 Right to rectification (Art. 16 GDPR)<\/h3> <p>Correct inaccurate or incomplete personal data.<\/p> <h3>6.3 Right to erasure \/ \"Right to be forgotten\" (Art. 17 GDPR)<\/h3> <p>Request the deletion of your personal data under certain conditions.<\/p> <h3>6.4 Right to restriction of processing (Art. 18 GDPR)<\/h3> <p>Request the limitation of how we use your data.<\/p> <h3>6.5 Right to data portability (Art. 20 GDPR)<\/h3> <p>Receive your data in a structured, machine-readable format or request transfer to another data controller.<\/p> <h3>6.6 Right to object (Art. 21 GDPR)<\/h3> <p>Object to processing based on legitimate interest or for direct marketing purposes.<\/p> <h3>6.7 Right to withdraw consent<\/h3> <p>For processing based on consent (newsletters, beta testing, research), you can withdraw your consent at any time.<\/p> <h3>6.8 Right to lodge a complaint<\/h3> <p>If you believe your data protection rights have been violated, you can lodge a complaint with:<\/p> <div class=\"contact-card\"> <h3>CNIL (National Commission on Informatics and Liberties)<\/h3> <p>3 Place de Fontenoy<br> TSA 80715<br> 75334 Paris Cedex 07, France<br> Website: www.cnil.fr<\/p> <\/div>\n<div class=\"highlight-box\"> <h4>To exercise your rights, contact us:<\/h4> <ul> <li>\ud83d\udce7 Email: contact@dynseo.com or justine.sauquet@dynseo.com<\/li> <li>\ud83d\udcee Mail: DYNSEO, 6 rue du Docteur Finlay, 75015 Paris, France<\/li> <li>\ud83d\udcde Phone: +33 9 66 93 84 22<\/li> <\/ul> <p style=\"margin-top: 15px;\">We will respond to your request within <strong>one month<\/strong> of receipt. In complex cases, this period may be extended by an additional two months with notification.<\/p> <\/div> <h2 id=\"section7\"><span class=\"section-number\">7<\/span>Data security measures<\/h2> <p>We implement technical and organizational measures to protect your personal data:<\/p> <h3>7.1 Technical measures<\/h3> <ul> <li><strong>SSL\/TLS encryption<\/strong> for all data transmissions<\/li> <li><strong>Encrypted storage<\/strong> of passwords and sensitive data<\/li> <li><strong>Regular security backups<\/strong> with encrypted storage<\/li> <li><strong>Access logs and monitoring<\/strong> to detect unauthorized access<\/li> <li><strong>Firewall protection<\/strong> and intrusion detection systems<\/li> <\/ul> <h3>7.2 Organizational measures<\/h3> <ul> <li><strong>Access control:<\/strong> Only authorized personnel can access personal data<\/li> <li><strong>Confidentiality agreements:<\/strong> All employees sign confidentiality commitments<\/li> <li><strong>Data protection training:<\/strong> Regular training for staff handling personal data<\/li> <li><strong>Incident response plan:<\/strong> Data breach notification procedures<\/li> <\/ul> <h3>7.3 Security of Coach Assist AI<\/h3> <div class=\"coach-box\"> <ul> <li><strong>Local processing only:<\/strong> Voice conversations never leave your device<\/li> <li><strong>Automatic deletion:<\/strong> Conversations deleted upon app closure<\/li> <li><strong>No cloud storage:<\/strong> No conversation data stored on DYNSEO servers<\/li> <li><strong>Minimal data access:<\/strong> Only the username and game preferences are accessed locally<\/li> <\/ul> <\/div> <h3>7.4 Limitations<\/h3> <div class=\"warning-box\"> <p>While we implement strong security measures, <strong>no system is 100% secure.<\/strong> Data transmission over the Internet always carries some inherent risk. We continuously update our security practices to maintain the highest protection standards.<\/p> <\/div> <h2 id=\"section8\"><span class=\"section-number\">8<\/span>Data transfers outside the EU<\/h2> <div class=\"info-box\"> <p><strong>Note on Coach Assist AI Beta:<\/strong> During the beta testing phase, some AI processing components may involve data transfers outside the EU to our AI service providers. If this applies:<\/p> <ul> <li>Data is pseudonymized and minimized<\/li> <li>Appropriate safeguards (Standard Contractual Clauses or equivalent) are in place<\/li> <li>You will be explicitly informed and asked for your consent before participating<\/li> <\/ul> <\/div> <p>For all other DYNSEO services: Our data remains on <strong>French servers (OVH)<\/strong> within the European Union. No routine data transfer outside the EU occurs.<\/p> <p>If we need to transfer data outside the EU in the future, we:<\/p> <ul> <li>Will inform you in advance<\/li> <li>Will obtain your consent if required<\/li> <li>Will implement appropriate safeguards (Standard Contractual Clauses, adequacy decisions, etc.)<\/li> <\/ul> <h2 id=\"section9\"><span class=\"section-number\">9<\/span>Cookies and tracking technologies<\/h2> <p>Our websites (www.dynseo.com and www.stimart.com) may use cookies and similar technologies.<\/p> <div class=\"info-box\"> <p><strong>We will implement a detailed cookie policy<\/strong> explaining:<\/p> <ul> <li>Types of cookies used (essential, analytical, marketing)<\/li> <li>Purpose of each cookie<\/li> <li>Duration of cookies<\/li> <li>How to manage cookie preferences<\/li> <\/ul> <\/div> <p>You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.<\/p> <h2 id=\"section10\"><span class=\"section-number\">10<\/span>Children's privacy protection<\/h2> <h3>\ud83d\udc23 COCO THINKS and COCO MOVES (ages 5-10)<\/h3> <p>We are committed to protecting children's privacy and comply with:<\/p> <ul> <li>GDPR requirements for children's data<\/li> <li>Google Play Family Policy<\/li> <li>Apple App Store guidelines for children's apps<\/li> <\/ul> <div class=\"warning-box\"> <p><strong>Parental consent is required<\/strong> for children under 16 years old (or under 13 years old in certain jurisdictions) to create accounts and use our services.<\/p> <\/div> <p>For school or institutional use, the institution must:<\/p> <ul> <li>Obtain parental consent if required by law<\/li> <li>Act as the data controller responsible for compliance<\/li> <li>Inform parents about data processing activities<\/li> <\/ul>\n<div class=\"highlight-box\"> <p><strong>We do not:<\/strong><\/p> <ul> <li>Collect more data from children than necessary for the app's functionality<\/li> <li>Use children's data for marketing or profiling purposes<\/li> <li>Share children's data with third parties (except necessary service providers)<\/li> <\/ul> <\/div> <h2 id=\"section11\"><span class=\"section-number\">11<\/span>Changes to this privacy policy<\/h2> <p>We may periodically update this Privacy Policy to reflect:<\/p> <ul> <li>Changes in our data processing practices<\/li> <li>New features or services (such as moving Coach Assist AI from beta to production)<\/li> <li>Legal or regulatory requirements<\/li> <\/ul> <div class=\"info-box\"> <h4>Notification of changes:<\/h4> <ul> <li>Significant changes will be notified by email (if you have an account)<\/li> <li>The \"Last updated\" date at the top will be revised<\/li> <li>Continued use of our services after changes constitutes acceptance<\/li> <\/ul> <\/div> <p>We encourage you to regularly review this policy.<\/p> <h2 id=\"section12\"><span class=\"section-number\">12<\/span>Specific provisions for institutional users<\/h2> <p>When institutions (healthcare facilities, schools, therapy centers) subscribe to DYNSEO services:<\/p> <h3>12.1 Data controller relationship<\/h3> <ul> <li><strong>The institution is the data controller<\/strong> for end-user data<\/li> <li><strong>DYNSEO is the processor<\/strong> providing platform services<\/li> <li>A <strong>Data Processing Agreement (DPA)<\/strong> governs our relationship<\/li> <\/ul> <h3>12.2 Responsibilities of the institution<\/h3> <p>The institution must:<\/p> <ul> <li>Obtain valid informed consent from end users (or legal representatives)<\/li> <li>Provide transparent information on data processing<\/li> <li>Ensure GDPR compliance for its users<\/li> <li>Respond to requests to exercise user rights<\/li> <li>Maintain records of processing activities<\/li> <\/ul> <h3>12.3 DYNSEO's obligations as a processor<\/h3> <p>We are committed to:<\/p> <ul> <li>Processing data only on documented instructions from the institution<\/li> <li>Maintaining confidentiality and security of data<\/li> <li>Assisting with requests to exercise rights and DPIAs<\/li> <li>Notifying the institution of data breaches within 24 hours<\/li> <li>Returning or deleting data at the end of the contract<\/li> <li>Allowing audits and inspections by the institution<\/li> <\/ul> <div class=\"info-box\"> <p>For detailed obligations of the processor, please refer to our Terms of Use (Article: Personal data protection).<\/p> <\/div> <h2 id=\"section13\"><span class=\"section-number\">13<\/span>Contact us<\/h2> <p>For any questions, concerns, or requests regarding this Privacy Policy or your personal data:<\/p> <div class=\"contact-card\"> <h3>\ud83d\udcde Contact DYNSEO<\/h3> <p><strong>DYNSEO<\/strong><br> 6 rue du Docteur Finlay<br> 75015 Paris, France<\/p>  <p style=\"margin-top: 20px;\"> <strong>\ud83d\udce7 Email:<\/strong> contact@dynseo.com | justine.sauquet@dynseo.com<br> <strong>\ud83d\udcde Phone:<\/strong> +33 9 66 93 84 22 | +33 6 66 24 08 26<br> <strong>\ud83c\udf10 Website:<\/strong> www.dynseo.com <\/p> <\/div> <h2 id=\"section14\"><span class=\"section-number\">14<\/span>Applicable law and jurisdiction<\/h2> <p>This Privacy Policy is governed by <strong>French law<\/strong> and the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p> <p>Any dispute arising from this policy will be subject to the jurisdiction of the <strong>French courts<\/strong>.<\/p> <div class=\"info-box\"> <p>However, you always retain the right to lodge a complaint with your local data protection authority.<\/p> <\/div> <footer> <p><strong>Thank you for trusting DYNSEO with your data. Your privacy is our priority.<\/strong><\/p> <p style=\"margin-top: 15px; opacity: 0.9;\">\u00a9 2026 DYNSEO - All rights reserved<\/p> <\/footer> <\/div><\/body><\/html>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" theme_builder_area=\"post_content\" _builder_version=\"4.27.5\" _module_preset=\"default\" custom_padding=\"13px||14px|||\"][et_pb_row _builder_version=\"4.27.5\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_column _builder_version=\"4.27.5\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_code _builder_version=\"4.16\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"]<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu'est-ce que DYNSEO ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"DYNSEO est une soci\u00e9t\u00e9 qui propose des programmes d'entra\u00eenement c\u00e9r\u00e9bral sous format d'applications mobiles Android ou iOS, ainsi que des produits physiques. Parmi leurs applications, on retrouve COCO PENSE et COCO BOUGE, COCO SCHOOL, JOE SCHOOL, Edith, Joe, Scarlett, et de nombreuses autres applications \u00e9ducatives et de stimulation cognitive.\"}},{\"@type\":\"Question\",\"name\":\"Pourquoi DYNSEO a-t-elle une politique de confidentialit\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Devant le d\u00e9veloppement des nouveaux outils de communication, DYNSEO consid\u00e8re qu'il est n\u00e9cessaire de porter une attention particuli\u00e8re \u00e0 la protection de la vie priv\u00e9e. C'est pourquoi l'entreprise s'engage \u00e0 respecter la confidentialit\u00e9 des renseignements personnels de ses utilisateurs.\"}},{\"@type\":\"Question\",\"name\":\"Quelles sont les principales applications d\u00e9velopp\u00e9es par DYNSEO ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"DYNSEO d\u00e9veloppe de nombreuses applications d'entra\u00eenement c\u00e9r\u00e9bral, notamment COCO PENSE et COCO BOUGE, COCO SCHOOL, JOE SCHOOL, Edith, Joe, Scarlett, Clint, Roberto, Sofia, Mon Dico, E-Souvenirs, Top Culture, Le cube Harmonique, E-aidants, Dynseo Family, et bien d'autres applications \u00e9ducatives et th\u00e9rapeutiques.\"}},{\"@type\":\"Question\",\"name\":\"Sur quelles plateformes sont disponibles les applications DYNSEO ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les applications DYNSEO sont disponibles sous format d'applications mobiles sur les plateformes Android et iOS, permettant ainsi aux utilisateurs d'acc\u00e9der aux programmes d'entra\u00eenement c\u00e9r\u00e9bral sur leurs smartphones et tablettes.\"}},{\"@type\":\"Question\",\"name\":\"DYNSEO propose-t-elle uniquement des applications mobiles ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non, DYNSEO ne propose pas uniquement des applications mobiles. En plus de ses programmes d'entra\u00eenement c\u00e9r\u00e9bral sous format d'applications Android ou iOS, l'entreprise d\u00e9veloppe et commercialise \u00e9galement des produits physiques.\"}},{\"@type\":\"Question\",\"name\":\"Quel est l'objectif principal des applications DYNSEO ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L'objectif principal des applications DYNSEO est de proposer des programmes d'entra\u00eenement c\u00e9r\u00e9bral. Ces applications visent \u00e0 stimuler les fonctions cognitives des utilisateurs \u00e0 travers diff\u00e9rents exercices et activit\u00e9s adapt\u00e9s selon les besoins sp\u00e9cifiques de chaque public cible.\"}}]}<\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]","_et_gb_content_width":"","footnotes":""},"class_list":["post-63776","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n<title>Privacy Policy - DYNSEO - brain training apps -memory games<\/title>\n<meta name=\"description\" content=\"The privacy policy of our brain games program: COCO the educational app, CLINT, the brain training app for adults, and SCARLETT the brain ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dynseo.com\/en\/privacy-policy-dynseo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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[et_pb_section fb_built=”1″ _builder_version=”4.18.0″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.dynseo.com\/wp-content\/uploads\/2022\/05\/logo-dynseo-new.png” alt=”logo-dynseo-new” title_text=”logo-dynseo-new” align=”center” _builder_version=”4.17.6″ _module_preset=”default” width=”30%” custom_margin=”20px||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] Politique de Confidentialit\u00e9 – DYNSEO<\/title> <\/p>\n<style> * { margin: 0; padding: 0; box-sizing: border-box; } body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif; line-height: 1.6; color: #333; background-color: #f8f9fa; } .container { max-width: 900px; margin: 0 auto; padding: 20px; background-color: white; } header { background: linear-gradient(135deg, #5e5ed7 0%, #5268c9 100%); color: white; padding: 60px 20px; text-align: center; border-radius: 8px; margin-bottom: 40px; box-shadow: 0 4px 20px rgba(94, 94, 215, 0.2); } header h1 { font-size: 2.5em; margin-bottom: 10px; font-weight: 700; } .last-updated { font-size: 0.9em; opacity: 0.9; margin-top: 10px; } .intro { background-color: #f0f0fd; padding: 30px; border-radius: 8px; margin-bottom: 40px; border-left: 4px solid #5e5ed7; } .intro p { margin-bottom: 15px; font-size: 1.05em; } h2 { color: #5e5ed7; font-size: 1.8em; margin-top: 50px; margin-bottom: 20px; padding-bottom: 10px; border-bottom: 3px solid #a9e2e4; } h3 { color: #5268c9; font-size: 1.3em; margin-top: 30px; margin-bottom: 15px; } h4 { color: #333; font-size: 1.1em; margin-top: 20px; margin-bottom: 10px; font-weight: 600; } p { margin-bottom: 15px; text-align: justify; } ul, ol { margin-left: 30px; margin-bottom: 20px; } li { margin-bottom: 10px; } .highlight-box { background-color: #fff8e6; border-left: 4px solid #ffeca7; padding: 20px; margin: 25px 0; border-radius: 4px; } .info-box { background-color: #e8f4fd; border-left: 4px solid #5e5ed7; padding: 20px; margin: 25px 0; border-radius: 4px; } .warning-box { background-color: #ffe8f0; border-left: 4px solid #e73469; padding: 20px; margin: 25px 0; border-radius: 4px; } .coach-box { background: linear-gradient(135deg, #a9e2e4 0%, #5e5ed7 100%); color: white; padding: 25px; margin: 30px 0; border-radius: 8px; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .coach-box h3 { color: white; margin-top: 0; } .data-table { width: 100%; border-collapse: collapse; margin: 25px 0; box-shadow: 0 2px 8px rgba(0,0,0,0.1); border-radius: 8px; overflow: hidden; } .data-table thead { background-color: #5e5ed7; color: white; } .data-table th { padding: 15px; text-align: left; font-weight: 600; } .data-table td { padding: 12px 15px; border-bottom: 1px solid #e0e0e0; } .data-table tbody tr:nth-child(even) { background-color: #f8f9fa; } .data-table tbody tr:hover { background-color: #f0f0fd; } .contact-card { background-color: #5e5ed7; color: white; padding: 30px; border-radius: 8px; margin: 30px 0; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .contact-card h3 { color: white; margin-top: 0; margin-bottom: 20px; } .contact-card p { margin-bottom: 10px; } .contact-card strong { color: #ffeca7; } strong { color: #5268c9; font-weight: 600; } .apps-list { background-color: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0; } .section-number { display: inline-block; background-color: #5e5ed7; color: white; width: 35px; height: 35px; border-radius: 50%; text-align: center; line-height: 35px; margin-right: 10px; font-weight: 700; } .toc { background-color: #f8f9fa; padding: 25px; border-radius: 8px; margin: 30px 0; } .toc h3 { color: #5e5ed7; margin-top: 0; margin-bottom: 15px; } .toc ul { list-style: none; margin-left: 0; } .toc li { margin-bottom: 8px; } .toc a { color: #5268c9; text-decoration: none; transition: color 0.3s; } .toc a:hover { color: #e73469; text-decoration: underline; } footer { background-color: #5268c9; color: white; text-align: center; padding: 30px; margin-top: 60px; border-radius: 8px; } @media (max-width: 768px) { header h1 { font-size: 1.8em; } h2 { font-size: 1.5em; } .container { padding: 10px; } .data-table { font-size: 0.9em; } .data-table th, .data-table td { padding: 10px; } } <\/style>\n<p><\/head><body> <\/p>\n<div class=\"container\"> <\/p>\n<header> <\/p>\n<h1>Privacy Policy<\/h1>\n<p> <pee class=\"last-updated\">Last updated: February 24, 2026<\/pee> <\/header>\n<p> <\/p>\n<div class=\"intro\"> <pee><strong>DYNSEO is committed to protecting your privacy and ensuring the security of your personal data.<\/strong> This Privacy Policy explains how we collect, use, store, and protect your information when you use our cognitive stimulation applications and services.<\/pee>  <pee>This policy applies to all DYNSEO products and services, including:<\/pee> <\/div>\n<p> <\/p>\n<div class=\"apps-list\"> <pee><strong>Mobile applications:<\/strong> COCO THINKS and COCO MOVES, COCO SCHOOL, SCARLETT, CLINT, Roberto, Sofia, Annelies, Carmen, Fernando, Zhiqu and Iqu, My Dictionary, E-Souvenirs, The Rolling Ball \/ La Biglia que gira, Top Culture \/ Top Kids, the AGIRR grid, The Harmonic Cube, E-aidants, Dynseo Family, All\u00f4 c’est qui \/ Hello who’s it, MMS GRECO, BeBuzz Buzzer<\/pee>  <pee><strong>Websites:<\/strong> www.dynseo.com and www.stimart.com<\/pee>  <pee><strong>New feature (Beta):<\/strong> Coach Assist IA – voice coaching assistant<\/pee> <\/div>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>DYNSEO is a French company.<\/strong> We comply with the General Data Protection Regulation (GDPR – Regulation 2016\/679) and the French Data Protection Act.<\/pee> <\/div>\n<p> <\/p>\n<div class=\"toc\"> <\/p>\n<h3>\ud83d\udccb Table of Contents<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><a href=\"#section1\">1. Data controller and contact information<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section2\">2. What personal data we collect<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section3\">3. Legal basis and purposes of data processing<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section4\">4. Who has access to your data<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section5\">5. Data retention period<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section6\">6. Your rights under the GDPR<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section7\">7. Data security measures<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section8\">8. Data transfers outside the EU<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section9\">9. Cookies and tracking technologies<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section10\">10. Children’s privacy protection<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section11\">11. Changes to this policy<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section12\">12. Specific provisions for institutions<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section13\">13. Contact us<\/a><\/li>\n<p> <\/p>\n<li><a href=\"#section14\">14. Applicable law and jurisdiction<\/a><\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section1\"><span class=\"section-number\">1<\/span>Data controller and contact information<\/h2>\n<p>  <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>Data controller<\/h3>\n<p> <pee><strong>DYNSEO<\/strong><!\u2013- [et_pb_br_holder] -\u2013> 6 rue du Docteur Finlay<!\u2013- [et_pb_br_holder] -\u2013> 75015 Paris, France<\/pee>  <pee style=\"margin-top: 20px;\"><strong>Contact for data protection questions:<\/strong><\/pee> <pee>\ud83d\udce7 Email: contact@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> \ud83d\udce7 Email: justine.sauquet@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> \ud83d\udcde Phone: +33 9 66 93 84 22 \/ +33 6 66 24 08 26<\/pee> <\/div>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>\ud83d\udccb CNIL Declaration:<\/strong> Our data processing has been declared to the National Commission for Information Technology and Freedoms (CNIL) on June 11, 2013 under number 1679021.<\/pee>  <pee><strong>\ud83d\udda5\ufe0f Hosting:<\/strong> Our websites and platforms are hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France (French servers).<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section2\"><span class=\"section-number\">2<\/span>What personal data we collect<\/h2>\n<p> <\/p>\n<h3>2.1 Data you provide directly<\/h3>\n<p> <pee>When you create an account or profile, we collect:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Identity information:<\/strong> Name, first name, gender, date of birth<\/li>\n<p> <\/p>\n<li><strong>Contact information:<\/strong> Email address<\/li>\n<p> <\/p>\n<li><strong>Login credentials:<\/strong> Username, password<\/li>\n<p> <\/p>\n<li><strong>Profile preferences:<\/strong> Language, favorite games, difficulty settings<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>2.2 Data collected automatically during use<\/h3>\n<p> <pee>When you use our applications, we automatically collect:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Game activity data:<\/strong> Game results, scores, completion times, selected difficulty levels<\/li>\n<p> <\/p>\n<li><strong>Usage statistics:<\/strong> Number of games played, favorite games, total and average playtime, progress over time<\/li>\n<p> <\/p>\n<li><strong>Mood tracking data:<\/strong> Self-reported mood indicators (if you use this feature)<\/li>\n<p> <\/p>\n<li><strong>Connection data:<\/strong> Connection timestamps, session duration, device type<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>2.3 Data generated by our system<\/h3>\n<p> <pee>Based on your activity, our system calculates:<\/pee> <\/p>\n<ul> <\/p>\n<li>Success rate and performance evolution<\/li>\n<p> <\/p>\n<li>Recommended exercises and difficulty adjustments<\/li>\n<p> <\/p>\n<li>Statistical analyses for progress tracking<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"coach-box\"> <\/p>\n<h3>\ud83c\udf99\ufe0f 2.4 Coach Assist IA – Voice Assistant (Beta)<\/h3>\n<p>  <pee><strong>Important: Coach Assist IA processes data differently from our other features.<\/strong><\/pee>  <pee>When you use the Coach Assist IA voice coaching feature:<\/pee>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">What we access locally (on your device only):<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>Player username\/nickname<\/li>\n<p> <\/p>\n<li>List of favorite games<\/li>\n<p> <\/p>\n<li>Current session interactions (voice input\/output)<\/li>\n<p> <\/ul>\n<p>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">What happens to conversation data:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>All voice conversations remain <strong>100% local on your device<\/strong><\/li>\n<p> <\/p>\n<li>Conversations are <strong>never sent to DYNSEO servers<\/strong><\/li>\n<p> <\/p>\n<li>Conversations are <strong>automatically deleted<\/strong> when you close the app<\/li>\n<p> <\/p>\n<li>Each session restarts from scratch without memory of previous conversations<\/li>\n<p> <\/ul>\n<p>  <\/p>\n<h4 style=\"color: white; margin-top: 20px;\">Beta test phase – Temporary log collection:<\/h4>\n<p> <pee>During the beta test phase only, we may collect anonymized usage logs to improve the Coach Assist IA system, including:<\/pee> <\/p>\n<ul> <\/p>\n<li>Activation\/deactivation events of the feature<\/li>\n<p> <\/p>\n<li>Duration and frequency of sessions<\/li>\n<p> <\/p>\n<li>Technical errors or crashes<\/li>\n<p> <\/p>\n<li>General usage patterns (no conversation content)<\/li>\n<p> <\/ul>\n<p>  <pee style=\"margin-top: 20px;\"><strong>By participating in the beta test, you acknowledge and consent to this temporary log collection for quality improvement purposes.<\/strong> You can withdraw from the beta program at any time by contacting us.<\/pee>  <pee>Once Coach Assist IA exits the beta phase, only the standard local processing described above will apply.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section3\"><span class=\"section-number\">3<\/span>Legal basis and purposes of data processing<\/h2>\n<p> <pee>We process your personal data based on the following legal grounds:<\/pee> <\/p>\n<h3>3.1 Performance of the contract (Art. 6.1.b GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Account creation and management<\/li>\n<p> <\/p>\n<li>Providing access to cognitive stimulation programs<\/li>\n<p> <\/p>\n<li>Performance tracking and statistics<\/li>\n<p> <\/p>\n<li>Customer support<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>3.2 Consent (Art. 6.1.a GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Receiving newsletters and promotional communications<\/li>\n<p> <\/p>\n<li>Participation in beta testing programs (Coach Assist IA)<\/li>\n<p> <\/p>\n<li>Anonymously using data to improve game quality<\/li>\n<p> <\/p>\n<li>Optional mood tracking features<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>3.3 Legitimate interest (Art. 6.1.f GDPR)<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li>Application security and fraud prevention<\/li>\n<p> <\/p>\n<li>Technical improvements and bug fixes<\/li>\n<p> <\/p>\n<li>Aggregated statistical analysis (anonymized)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>You can withdraw your consent at any time<\/strong> without affecting the lawfulness of processing based on consent before withdrawal.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section4\"><span class=\"section-number\">4<\/span>Who has access to your data<\/h2>\n<p> <\/p>\n<h3>4.1 Recipients<\/h3>\n<p> <pee>Your personal data may be accessible by:<\/pee> <\/p>\n<h4>DYNSEO Employees:<\/h4>\n<p> <pee>Only authorized personnel with a legitimate need to access your data for customer support, technical maintenance, or service provision.<\/pee> <\/p>\n<h4>Service providers (subcontractors):<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>OVH (host):<\/strong> Hosts our servers and databases in France<\/li>\n<p> <\/p>\n<li><strong>Third-party services:<\/strong> Payment processors, email service providers, analytics tools (if applicable)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee>All subcontractors are contractually required to protect your data in accordance with Article 28 of the GDPR.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.2 Institutions and organizations<\/h3>\n<p> <pee><strong>For institutional accounts<\/strong> (healthcare facilities, schools, therapy centers):<\/pee> <pee>The institution acts as the <strong>data controller<\/strong> for its end users’ data, while DYNSEO acts as a <strong>subprocessor<\/strong>. The institution is responsible for:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtaining informed consent from end users<\/li>\n<p> <\/p>\n<li>Informing users about data processing<\/li>\n<p> <\/p>\n<li>Ensuring GDPR compliance within their organization<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"warning-box\"> <pee><strong>DYNSEO only provides the platform and performance tracking tools.<\/strong> We cannot be held responsible for actions taken by institutions if appropriate consent has not been obtained from end users.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.3 Research purposes<\/h3>\n<p> <pee>With explicit consent, anonymized and aggregated statistics may be used for:<\/pee> <\/p>\n<ul> <\/p>\n<li>Clinical research studies<\/li>\n<p> <\/p>\n<li>Academic publications<\/li>\n<p> <\/p>\n<li>Improving product quality<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>No individual identification is possible in research data.<\/strong> You can refuse to participate in the use for research without affecting your access to services.<\/pee> <\/div>\n<p> <\/p>\n<h3>4.4 No commercial data sharing<\/h3>\n<p><\/p>\n<div class=\"highlight-box\"> <pee>We are committed to:<\/pee> <\/p>\n<ul> <\/p>\n<li><strong>Never sell your personal data<\/strong> to third parties<\/li>\n<p> <\/p>\n<li><strong>Never share your data with partners<\/strong> without your explicit consent<\/li>\n<p> <\/p>\n<li><strong>Never use your data for advertising purposes<\/strong> outside of our own services<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section5\"><span class=\"section-number\">5<\/span>Data retention period<\/h2>\n<p> <pee>We retain your personal data for the following periods:<\/pee> <\/p>\n<table class=\"data-table\"> <\/p>\n<thead> <\/p>\n<tr> <\/p>\n<th>Type of data<\/th>\n<p> <\/p>\n<th>Retention period<\/th>\n<p> <\/tr>\n<p> <\/thead>\n<p> <\/p>\n<tbody> <\/p>\n<tr> <\/p>\n<td>Account information<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Game results and statistics<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Mood tracking data<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Calculated performance data<\/td>\n<p> <\/p>\n<td>Until account deletion request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Newsletter subscription<\/td>\n<p> <\/p>\n<td>Until unsubscription request<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Beta test logs (Coach Assist AI)<\/td>\n<p> <\/p>\n<td>Maximum 6 months after the end of the beta<\/td>\n<p> <\/tr>\n<p> <\/p>\n<tr> <\/p>\n<td>Coach Assist AI conversations<\/td>\n<p> <\/p>\n<td><strong>Deleted immediately upon app closure<\/strong><\/td>\n<p> <\/tr>\n<p> <\/tbody>\n<p> <\/table>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>Trial period (visitor mode):<\/strong> During the free trial period, if you do not create an account, <strong>no personal data is collected or stored.<\/strong><\/pee>  <pee style=\"margin-top: 15px;\"><strong>You can request the deletion of your data at any time.<\/strong> See Section 6 for details.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section6\"><span class=\"section-number\">6<\/span>Your rights under the GDPR<\/h2>\n<p> <pee>You have the following rights regarding your personal data:<\/pee> <\/p>\n<h3>6.1 Right of access (Art. 15 GDPR)<\/h3>\n<p> <pee>Request a copy of all personal data we hold about you.<\/pee> <\/p>\n<h3>6.2 Right to rectification (Art. 16 GDPR)<\/h3>\n<p> <pee>Correct inaccurate or incomplete personal data.<\/pee> <\/p>\n<h3>6.3 Right to erasure \/ “Right to be forgotten” (Art. 17 GDPR)<\/h3>\n<p> <pee>Request the deletion of your personal data under certain conditions.<\/pee> <\/p>\n<h3>6.4 Right to restriction of processing (Art. 18 GDPR)<\/h3>\n<p> <pee>Request the limitation of how we use your data.<\/pee> <\/p>\n<h3>6.5 Right to data portability (Art. 20 GDPR)<\/h3>\n<p> <pee>Receive your data in a structured, machine-readable format or request transfer to another data controller.<\/pee> <\/p>\n<h3>6.6 Right to object (Art. 21 GDPR)<\/h3>\n<p> <pee>Object to processing based on legitimate interest or for direct marketing purposes.<\/pee> <\/p>\n<h3>6.7 Right to withdraw consent<\/h3>\n<p> <pee>For processing based on consent (newsletters, beta testing, research), you can withdraw your consent at any time.<\/pee> <\/p>\n<h3>6.8 Right to lodge a complaint<\/h3>\n<p> <pee>If you believe your data protection rights have been violated, you can lodge a complaint with:<\/pee> <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>CNIL (National Commission on Informatics and Liberties)<\/h3>\n<p> <pee>3 Place de Fontenoy<!\u2013- [et_pb_br_holder] -\u2013> TSA 80715<!\u2013- [et_pb_br_holder] -\u2013> 75334 Paris Cedex 07, France<!\u2013- [et_pb_br_holder] -\u2013> Website: www.cnil.fr<\/pee> <\/div>\n<p><\/p>\n<div class=\"highlight-box\"> <\/p>\n<h4>To exercise your rights, contact us:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>\ud83d\udce7 Email: contact@dynseo.com or justine.sauquet@dynseo.com<\/li>\n<p> <\/p>\n<li>\ud83d\udcee Mail: DYNSEO, 6 rue du Docteur Finlay, 75015 Paris, France<\/li>\n<p> <\/p>\n<li>\ud83d\udcde Phone: +33 9 66 93 84 22<\/li>\n<p> <\/ul>\n<p> <pee style=\"margin-top: 15px;\">We will respond to your request within <strong>one month<\/strong> of receipt. In complex cases, this period may be extended by an additional two months with notification.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section7\"><span class=\"section-number\">7<\/span>Data security measures<\/h2>\n<p> <pee>We implement technical and organizational measures to protect your personal data:<\/pee> <\/p>\n<h3>7.1 Technical measures<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>SSL\/TLS encryption<\/strong> for all data transmissions<\/li>\n<p> <\/p>\n<li><strong>Encrypted storage<\/strong> of passwords and sensitive data<\/li>\n<p> <\/p>\n<li><strong>Regular security backups<\/strong> with encrypted storage<\/li>\n<p> <\/p>\n<li><strong>Access logs and monitoring<\/strong> to detect unauthorized access<\/li>\n<p> <\/p>\n<li><strong>Firewall protection<\/strong> and intrusion detection systems<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>7.2 Organizational measures<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>Access control:<\/strong> Only authorized personnel can access personal data<\/li>\n<p> <\/p>\n<li><strong>Confidentiality agreements:<\/strong> All employees sign confidentiality commitments<\/li>\n<p> <\/p>\n<li><strong>Data protection training:<\/strong> Regular training for staff handling personal data<\/li>\n<p> <\/p>\n<li><strong>Incident response plan:<\/strong> Data breach notification procedures<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>7.3 Security of Coach Assist AI<\/h3>\n<p> <\/p>\n<div class=\"coach-box\"> <\/p>\n<ul> <\/p>\n<li><strong>Local processing only:<\/strong> Voice conversations never leave your device<\/li>\n<p> <\/p>\n<li><strong>Automatic deletion:<\/strong> Conversations deleted upon app closure<\/li>\n<p> <\/p>\n<li><strong>No cloud storage:<\/strong> No conversation data stored on DYNSEO servers<\/li>\n<p> <\/p>\n<li><strong>Minimal data access:<\/strong> Only the username and game preferences are accessed locally<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h3>7.4 Limitations<\/h3>\n<p> <\/p>\n<div class=\"warning-box\"> <pee>While we implement strong security measures, <strong>no system is 100% secure.<\/strong> Data transmission over the Internet always carries some inherent risk. We continuously update our security practices to maintain the highest protection standards.<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section8\"><span class=\"section-number\">8<\/span>Data transfers outside the EU<\/h2>\n<p> <\/p>\n<div class=\"info-box\"> <pee><strong>Note on Coach Assist AI Beta:<\/strong> During the beta testing phase, some AI processing components may involve data transfers outside the EU to our AI service providers. If this applies:<\/pee> <\/p>\n<ul> <\/p>\n<li>Data is pseudonymized and minimized<\/li>\n<p> <\/p>\n<li>Appropriate safeguards (Standard Contractual Clauses or equivalent) are in place<\/li>\n<p> <\/p>\n<li>You will be explicitly informed and asked for your consent before participating<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>For all other DYNSEO services: Our data remains on <strong>French servers (OVH)<\/strong> within the European Union. No routine data transfer outside the EU occurs.<\/pee> <pee>If we need to transfer data outside the EU in the future, we:<\/pee> <\/p>\n<ul> <\/p>\n<li>Will inform you in advance<\/li>\n<p> <\/p>\n<li>Will obtain your consent if required<\/li>\n<p> <\/p>\n<li>Will implement appropriate safeguards (Standard Contractual Clauses, adequacy decisions, etc.)<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h2 id=\"section9\"><span class=\"section-number\">9<\/span>Cookies and tracking technologies<\/h2>\n<p> <pee>Our websites (www.dynseo.com and www.stimart.com) may use cookies and similar technologies.<\/pee> <\/p>\n<div class=\"info-box\"> <pee><strong>We will implement a detailed cookie policy<\/strong> explaining:<\/pee> <\/p>\n<ul> <\/p>\n<li>Types of cookies used (essential, analytical, marketing)<\/li>\n<p> <\/p>\n<li>Purpose of each cookie<\/li>\n<p> <\/p>\n<li>Duration of cookies<\/li>\n<p> <\/p>\n<li>How to manage cookie preferences<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.<\/pee> <\/p>\n<h2 id=\"section10\"><span class=\"section-number\">10<\/span>Children’s privacy protection<\/h2>\n<p> <\/p>\n<h3>\ud83d\udc23 COCO THINKS and COCO MOVES (ages 5-10)<\/h3>\n<p> <pee>We are committed to protecting children’s privacy and comply with:<\/pee> <\/p>\n<ul> <\/p>\n<li>GDPR requirements for children’s data<\/li>\n<p> <\/p>\n<li>Google Play Family Policy<\/li>\n<p> <\/p>\n<li>Apple App Store guidelines for children’s apps<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"warning-box\"> <pee><strong>Parental consent is required<\/strong> for children under 16 years old (or under 13 years old in certain jurisdictions) to create accounts and use our services.<\/pee> <\/div>\n<p> <pee>For school or institutional use, the institution must:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtain parental consent if required by law<\/li>\n<p> <\/p>\n<li>Act as the data controller responsible for compliance<\/li>\n<p> <\/p>\n<li>Inform parents about data processing activities<\/li>\n<p> <\/ul>\n<p><\/p>\n<div class=\"highlight-box\"> <pee><strong>We do not:<\/strong><\/pee> <\/p>\n<ul> <\/p>\n<li>Collect more data from children than necessary for the app’s functionality<\/li>\n<p> <\/p>\n<li>Use children’s data for marketing or profiling purposes<\/li>\n<p> <\/p>\n<li>Share children’s data with third parties (except necessary service providers)<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <\/p>\n<h2 id=\"section11\"><span class=\"section-number\">11<\/span>Changes to this privacy policy<\/h2>\n<p> <pee>We may periodically update this Privacy Policy to reflect:<\/pee> <\/p>\n<ul> <\/p>\n<li>Changes in our data processing practices<\/li>\n<p> <\/p>\n<li>New features or services (such as moving Coach Assist AI from beta to production)<\/li>\n<p> <\/p>\n<li>Legal or regulatory requirements<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <\/p>\n<h4>Notification of changes:<\/h4>\n<p> <\/p>\n<ul> <\/p>\n<li>Significant changes will be notified by email (if you have an account)<\/li>\n<p> <\/p>\n<li>The “Last updated” date at the top will be revised<\/li>\n<p> <\/p>\n<li>Continued use of our services after changes constitutes acceptance<\/li>\n<p> <\/ul>\n<p> <\/div>\n<p> <pee>We encourage you to regularly review this policy.<\/pee> <\/p>\n<h2 id=\"section12\"><span class=\"section-number\">12<\/span>Specific provisions for institutional users<\/h2>\n<p> <pee>When institutions (healthcare facilities, schools, therapy centers) subscribe to DYNSEO services:<\/pee> <\/p>\n<h3>12.1 Data controller relationship<\/h3>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>The institution is the data controller<\/strong> for end-user data<\/li>\n<p> <\/p>\n<li><strong>DYNSEO is the processor<\/strong> providing platform services<\/li>\n<p> <\/p>\n<li>A <strong>Data Processing Agreement (DPA)<\/strong> governs our relationship<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>12.2 Responsibilities of the institution<\/h3>\n<p> <pee>The institution must:<\/pee> <\/p>\n<ul> <\/p>\n<li>Obtain valid informed consent from end users (or legal representatives)<\/li>\n<p> <\/p>\n<li>Provide transparent information on data processing<\/li>\n<p> <\/p>\n<li>Ensure GDPR compliance for its users<\/li>\n<p> <\/p>\n<li>Respond to requests to exercise user rights<\/li>\n<p> <\/p>\n<li>Maintain records of processing activities<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h3>12.3 DYNSEO’s obligations as a processor<\/h3>\n<p> <pee>We are committed to:<\/pee> <\/p>\n<ul> <\/p>\n<li>Processing data only on documented instructions from the institution<\/li>\n<p> <\/p>\n<li>Maintaining confidentiality and security of data<\/li>\n<p> <\/p>\n<li>Assisting with requests to exercise rights and DPIAs<\/li>\n<p> <\/p>\n<li>Notifying the institution of data breaches within 24 hours<\/li>\n<p> <\/p>\n<li>Returning or deleting data at the end of the contract<\/li>\n<p> <\/p>\n<li>Allowing audits and inspections by the institution<\/li>\n<p> <\/ul>\n<p> <\/p>\n<div class=\"info-box\"> <pee>For detailed obligations of the processor, please refer to our Terms of Use (Article: Personal data protection).<\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section13\"><span class=\"section-number\">13<\/span>Contact us<\/h2>\n<p> <pee>For any questions, concerns, or requests regarding this Privacy Policy or your personal data:<\/pee> <\/p>\n<div class=\"contact-card\"> <\/p>\n<h3>\ud83d\udcde Contact DYNSEO<\/h3>\n<p> <pee><strong>DYNSEO<\/strong><!\u2013- [et_pb_br_holder] -\u2013> 6 rue du Docteur Finlay<!\u2013- [et_pb_br_holder] -\u2013> 75015 Paris, France<\/pee>  <pee style=\"margin-top: 20px;\"> <strong>\ud83d\udce7 Email:<\/strong> contact@dynseo.com | justine.sauquet@dynseo.com<!\u2013- [et_pb_br_holder] -\u2013> <strong>\ud83d\udcde Phone:<\/strong> +33 9 66 93 84 22 | +33 6 66 24 08 26<!\u2013- [et_pb_br_holder] -\u2013> <strong>\ud83c\udf10 Website:<\/strong> www.dynseo.com <\/pee> <\/div>\n<p> <\/p>\n<h2 id=\"section14\"><span class=\"section-number\">14<\/span>Applicable law and jurisdiction<\/h2>\n<p> <pee>This Privacy Policy is governed by <strong>French law<\/strong> and the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/pee> <pee>Any dispute arising from this policy will be subject to the jurisdiction of the <strong>French courts<\/strong>.<\/pee> <\/p>\n<div class=\"info-box\"> <pee>However, you always retain the right to lodge a complaint with your local data protection authority.<\/pee> <\/div>\n<p> <\/p>\n<footer> <pee><strong>Thank you for trusting DYNSEO with your data. Your privacy is our priority.<\/strong><\/pee> <pee style=\"margin-top: 15px; opacity: 0.9;\">\u00a9 2026 DYNSEO – All rights reserved<\/pee> <\/footer>\n<p> <\/div>\n<p><\/body><\/html>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":130227,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.18.0\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/www.dynseo.com\/wp-content\/uploads\/2022\/05\/logo-dynseo-new.png\" alt=\"logo-dynseo-new\" title_text=\"logo-dynseo-new\" align=\"center\" _builder_version=\"4.17.6\" _module_preset=\"default\" width=\"30%\" custom_margin=\"20px||||false|false\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_code _builder_version=\"4.27.5\" _module_preset=\"default\" hover_enabled=\"0\" sticky_enabled=\"0\"]<!DOCTYPE html><html lang=\"fr\"><head> <meta charset=\"UTF-8\"> <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"> <title>Politique de Confidentialit\u00e9 - DYNSEO<\/title> <style> * { margin: 0; padding: 0; box-sizing: border-box; } body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif; line-height: 1.6; color: #333; background-color: #f8f9fa; } .container { max-width: 900px; margin: 0 auto; padding: 20px; background-color: white; } header { background: linear-gradient(135deg, #5e5ed7 0%, #5268c9 100%); color: white; padding: 60px 20px; text-align: center; border-radius: 8px; margin-bottom: 40px; box-shadow: 0 4px 20px rgba(94, 94, 215, 0.2); } header h1 { font-size: 2.5em; margin-bottom: 10px; font-weight: 700; } .last-updated { font-size: 0.9em; opacity: 0.9; margin-top: 10px; } .intro { background-color: #f0f0fd; padding: 30px; border-radius: 8px; margin-bottom: 40px; border-left: 4px solid #5e5ed7; } .intro p { margin-bottom: 15px; font-size: 1.05em; } h2 { color: #5e5ed7; font-size: 1.8em; margin-top: 50px; margin-bottom: 20px; padding-bottom: 10px; border-bottom: 3px solid #a9e2e4; } h3 { color: #5268c9; font-size: 1.3em; margin-top: 30px; margin-bottom: 15px; } h4 { color: #333; font-size: 1.1em; margin-top: 20px; margin-bottom: 10px; font-weight: 600; } p { margin-bottom: 15px; text-align: justify; } ul, ol { margin-left: 30px; margin-bottom: 20px; } li { margin-bottom: 10px; } .highlight-box { background-color: #fff8e6; border-left: 4px solid #ffeca7; padding: 20px; margin: 25px 0; border-radius: 4px; } .info-box { background-color: #e8f4fd; border-left: 4px solid #5e5ed7; padding: 20px; margin: 25px 0; border-radius: 4px; } .warning-box { background-color: #ffe8f0; border-left: 4px solid #e73469; padding: 20px; margin: 25px 0; border-radius: 4px; } .coach-box { background: linear-gradient(135deg, #a9e2e4 0%, #5e5ed7 100%); color: white; padding: 25px; margin: 30px 0; border-radius: 8px; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .coach-box h3 { color: white; margin-top: 0; } .data-table { width: 100%; border-collapse: collapse; margin: 25px 0; box-shadow: 0 2px 8px rgba(0,0,0,0.1); border-radius: 8px; overflow: hidden; } .data-table thead { background-color: #5e5ed7; color: white; } .data-table th { padding: 15px; text-align: left; font-weight: 600; } .data-table td { padding: 12px 15px; border-bottom: 1px solid #e0e0e0; } .data-table tbody tr:nth-child(even) { background-color: #f8f9fa; } .data-table tbody tr:hover { background-color: #f0f0fd; } .contact-card { background-color: #5e5ed7; color: white; padding: 30px; border-radius: 8px; margin: 30px 0; box-shadow: 0 4px 15px rgba(94, 94, 215, 0.2); } .contact-card h3 { color: white; margin-top: 0; margin-bottom: 20px; } .contact-card p { margin-bottom: 10px; } .contact-card strong { color: #ffeca7; } strong { color: #5268c9; font-weight: 600; } .apps-list { background-color: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0; } .section-number { display: inline-block; background-color: #5e5ed7; color: white; width: 35px; height: 35px; border-radius: 50%; text-align: center; line-height: 35px; margin-right: 10px; font-weight: 700; } .toc { background-color: #f8f9fa; padding: 25px; border-radius: 8px; margin: 30px 0; } .toc h3 { color: #5e5ed7; margin-top: 0; margin-bottom: 15px; } .toc ul { list-style: none; margin-left: 0; } .toc li { margin-bottom: 8px; } .toc a { color: #5268c9; text-decoration: none; transition: color 0.3s; } .toc a:hover { color: #e73469; text-decoration: underline; } footer { background-color: #5268c9; color: white; text-align: center; padding: 30px; margin-top: 60px; border-radius: 8px; } @media (max-width: 768px) { header h1 { font-size: 1.8em; } h2 { font-size: 1.5em; } .container { padding: 10px; } .data-table { font-size: 0.9em; } .data-table th, .data-table td { padding: 10px; } } <\/style><\/head><body> <div class=\"container\"> <header> <h1>Privacy Policy<\/h1> <p class=\"last-updated\">Last updated: February 24, 2026<\/p> <\/header> <div class=\"intro\"> <p><strong>DYNSEO is committed to protecting your privacy and ensuring the security of your personal data.<\/strong> This Privacy Policy explains how we collect, use, store, and protect your information when you use our cognitive stimulation applications and services.<\/p>  <p>This policy applies to all DYNSEO products and services, including:<\/p> <\/div> <div class=\"apps-list\"> <p><strong>Mobile applications:<\/strong> COCO THINKS and COCO MOVES, COCO SCHOOL, SCARLETT, CLINT, Roberto, Sofia, Annelies, Carmen, Fernando, Zhiqu and Iqu, My Dictionary, E-Souvenirs, The Rolling Ball \/ La Biglia que gira, Top Culture \/ Top Kids, the AGIRR grid, The Harmonic Cube, E-aidants, Dynseo Family, All\u00f4 c'est qui \/ Hello who's it, MMS GRECO, BeBuzz Buzzer<\/p>  <p><strong>Websites:<\/strong> www.dynseo.com and www.stimart.com<\/p>  <p><strong>New feature (Beta):<\/strong> Coach Assist IA - voice coaching assistant<\/p> <\/div> <div class=\"info-box\"> <p><strong>DYNSEO is a French company.<\/strong> We comply with the General Data Protection Regulation (GDPR - Regulation 2016\/679) and the French Data Protection Act.<\/p> <\/div> <div class=\"toc\"> <h3>\ud83d\udccb Table of Contents<\/h3> <ul> <li><a href=\"#section1\">1. Data controller and contact information<\/a><\/li> <li><a href=\"#section2\">2. What personal data we collect<\/a><\/li> <li><a href=\"#section3\">3. Legal basis and purposes of data processing<\/a><\/li> <li><a href=\"#section4\">4. Who has access to your data<\/a><\/li> <li><a href=\"#section5\">5. Data retention period<\/a><\/li> <li><a href=\"#section6\">6. Your rights under the GDPR<\/a><\/li> <li><a href=\"#section7\">7. Data security measures<\/a><\/li> <li><a href=\"#section8\">8. Data transfers outside the EU<\/a><\/li> <li><a href=\"#section9\">9. Cookies and tracking technologies<\/a><\/li> <li><a href=\"#section10\">10. Children's privacy protection<\/a><\/li> <li><a href=\"#section11\">11. Changes to this policy<\/a><\/li> <li><a href=\"#section12\">12. Specific provisions for institutions<\/a><\/li> <li><a href=\"#section13\">13. Contact us<\/a><\/li> <li><a href=\"#section14\">14. Applicable law and jurisdiction<\/a><\/li> <\/ul> <\/div> <h2 id=\"section1\"><span class=\"section-number\">1<\/span>Data controller and contact information<\/h2>  <div class=\"contact-card\"> <h3>Data controller<\/h3> <p><strong>DYNSEO<\/strong><br> 6 rue du Docteur Finlay<br> 75015 Paris, France<\/p>  <p style=\"margin-top: 20px;\"><strong>Contact for data protection questions:<\/strong><\/p> <p>\ud83d\udce7 Email: contact@dynseo.com<br> \ud83d\udce7 Email: justine.sauquet@dynseo.com<br> \ud83d\udcde Phone: +33 9 66 93 84 22 \/ +33 6 66 24 08 26<\/p> <\/div> <div class=\"info-box\"> <p><strong>\ud83d\udccb CNIL Declaration:<\/strong> Our data processing has been declared to the National Commission for Information Technology and Freedoms (CNIL) on June 11, 2013 under number 1679021.<\/p>  <p><strong>\ud83d\udda5\ufe0f Hosting:<\/strong> Our websites and platforms are hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France (French servers).<\/p> <\/div> <h2 id=\"section2\"><span class=\"section-number\">2<\/span>What personal data we collect<\/h2> <h3>2.1 Data you provide directly<\/h3> <p>When you create an account or profile, we collect:<\/p> <ul> <li><strong>Identity information:<\/strong> Name, first name, gender, date of birth<\/li> <li><strong>Contact information:<\/strong> Email address<\/li> <li><strong>Login credentials:<\/strong> Username, password<\/li> <li><strong>Profile preferences:<\/strong> Language, favorite games, difficulty settings<\/li> <\/ul> <h3>2.2 Data collected automatically during use<\/h3> <p>When you use our applications, we automatically collect:<\/p> <ul> <li><strong>Game activity data:<\/strong> Game results, scores, completion times, selected difficulty levels<\/li> <li><strong>Usage statistics:<\/strong> Number of games played, favorite games, total and average playtime, progress over time<\/li> <li><strong>Mood tracking data:<\/strong> Self-reported mood indicators (if you use this feature)<\/li> <li><strong>Connection data:<\/strong> Connection timestamps, session duration, device type<\/li> <\/ul> <h3>2.3 Data generated by our system<\/h3> <p>Based on your activity, our system calculates:<\/p> <ul> <li>Success rate and performance evolution<\/li> <li>Recommended exercises and difficulty adjustments<\/li> <li>Statistical analyses for progress tracking<\/li> <\/ul> <div class=\"coach-box\"> <h3>\ud83c\udf99\ufe0f 2.4 Coach Assist IA - Voice Assistant (Beta)<\/h3>  <p><strong>Important: Coach Assist IA processes data differently from our other features.<\/strong><\/p>  <p>When you use the Coach Assist IA voice coaching feature:<\/p>  <h4 style=\"color: white; margin-top: 20px;\">What we access locally (on your device only):<\/h4> <ul> <li>Player username\/nickname<\/li> <li>List of favorite games<\/li> <li>Current session interactions (voice input\/output)<\/li> <\/ul>  <h4 style=\"color: white; margin-top: 20px;\">What happens to conversation data:<\/h4> <ul> <li>All voice conversations remain <strong>100% local on your device<\/strong><\/li> <li>Conversations are <strong>never sent to DYNSEO servers<\/strong><\/li> <li>Conversations are <strong>automatically deleted<\/strong> when you close the app<\/li> <li>Each session restarts from scratch without memory of previous conversations<\/li> <\/ul>  <h4 style=\"color: white; margin-top: 20px;\">Beta test phase - Temporary log collection:<\/h4> <p>During the beta test phase only, we may collect anonymized usage logs to improve the Coach Assist IA system, including:<\/p> <ul> <li>Activation\/deactivation events of the feature<\/li> <li>Duration and frequency of sessions<\/li> <li>Technical errors or crashes<\/li> <li>General usage patterns (no conversation content)<\/li> <\/ul>  <p style=\"margin-top: 20px;\"><strong>By participating in the beta test, you acknowledge and consent to this temporary log collection for quality improvement purposes.<\/strong> You can withdraw from the beta program at any time by contacting us.<\/p>  <p>Once Coach Assist IA exits the beta phase, only the standard local processing described above will apply.<\/p> <\/div> <h2 id=\"section3\"><span class=\"section-number\">3<\/span>Legal basis and purposes of data processing<\/h2> <p>We process your personal data based on the following legal grounds:<\/p> <h3>3.1 Performance of the contract (Art. 6.1.b GDPR)<\/h3> <ul> <li>Account creation and management<\/li> <li>Providing access to cognitive stimulation programs<\/li> <li>Performance tracking and statistics<\/li> <li>Customer support<\/li> <\/ul> <h3>3.2 Consent (Art. 6.1.a GDPR)<\/h3> <ul> <li>Receiving newsletters and promotional communications<\/li> <li>Participation in beta testing programs (Coach Assist IA)<\/li> <li>Anonymously using data to improve game quality<\/li> <li>Optional mood tracking features<\/li> <\/ul> <h3>3.3 Legitimate interest (Art. 6.1.f GDPR)<\/h3> <ul> <li>Application security and fraud prevention<\/li> <li>Technical improvements and bug fixes<\/li> <li>Aggregated statistical analysis (anonymized)<\/li> <\/ul> <div class=\"info-box\"> <p><strong>You can withdraw your consent at any time<\/strong> without affecting the lawfulness of processing based on consent before withdrawal.<\/p> <\/div> <h2 id=\"section4\"><span class=\"section-number\">4<\/span>Who has access to your data<\/h2> <h3>4.1 Recipients<\/h3> <p>Your personal data may be accessible by:<\/p> <h4>DYNSEO Employees:<\/h4> <p>Only authorized personnel with a legitimate need to access your data for customer support, technical maintenance, or service provision.<\/p> <h4>Service providers (subcontractors):<\/h4> <ul> <li><strong>OVH (host):<\/strong> Hosts our servers and databases in France<\/li> <li><strong>Third-party services:<\/strong> Payment processors, email service providers, analytics tools (if applicable)<\/li> <\/ul> <div class=\"info-box\"> <p>All subcontractors are contractually required to protect your data in accordance with Article 28 of the GDPR.<\/p> <\/div> <h3>4.2 Institutions and organizations<\/h3> <p><strong>For institutional accounts<\/strong> (healthcare facilities, schools, therapy centers):<\/p> <p>The institution acts as the <strong>data controller<\/strong> for its end users' data, while DYNSEO acts as a <strong>subprocessor<\/strong>. The institution is responsible for:<\/p> <ul> <li>Obtaining informed consent from end users<\/li> <li>Informing users about data processing<\/li> <li>Ensuring GDPR compliance within their organization<\/li> <\/ul> <div class=\"warning-box\"> <p><strong>DYNSEO only provides the platform and performance tracking tools.<\/strong> We cannot be held responsible for actions taken by institutions if appropriate consent has not been obtained from end users.<\/p> <\/div> <h3>4.3 Research purposes<\/h3> <p>With explicit consent, anonymized and aggregated statistics may be used for:<\/p> <ul> <li>Clinical research studies<\/li> <li>Academic publications<\/li> <li>Improving product quality<\/li> <\/ul> <div class=\"info-box\"> <p><strong>No individual identification is possible in research data.<\/strong> You can refuse to participate in the use for research without affecting your access to services.<\/p> <\/div> <h3>4.4 No commercial data sharing<\/h3>\n<div class=\"highlight-box\"> <p>We are committed to:<\/p> <ul> <li><strong>Never sell your personal data<\/strong> to third parties<\/li> <li><strong>Never share your data with partners<\/strong> without your explicit consent<\/li> <li><strong>Never use your data for advertising purposes<\/strong> outside of our own services<\/li> <\/ul> <\/div> <h2 id=\"section5\"><span class=\"section-number\">5<\/span>Data retention period<\/h2> <p>We retain your personal data for the following periods:<\/p> <table class=\"data-table\"> <thead> <tr> <th>Type of data<\/th> <th>Retention period<\/th> <\/tr> <\/thead> <tbody> <tr> <td>Account information<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Game results and statistics<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Mood tracking data<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Calculated performance data<\/td> <td>Until account deletion request<\/td> <\/tr> <tr> <td>Newsletter subscription<\/td> <td>Until unsubscription request<\/td> <\/tr> <tr> <td>Beta test logs (Coach Assist AI)<\/td> <td>Maximum 6 months after the end of the beta<\/td> <\/tr> <tr> <td>Coach Assist AI conversations<\/td> <td><strong>Deleted immediately upon app closure<\/strong><\/td> <\/tr> <\/tbody> <\/table> <div class=\"info-box\"> <p><strong>Trial period (visitor mode):<\/strong> During the free trial period, if you do not create an account, <strong>no personal data is collected or stored.<\/strong><\/p>  <p style=\"margin-top: 15px;\"><strong>You can request the deletion of your data at any time.<\/strong> See Section 6 for details.<\/p> <\/div> <h2 id=\"section6\"><span class=\"section-number\">6<\/span>Your rights under the GDPR<\/h2> <p>You have the following rights regarding your personal data:<\/p> <h3>6.1 Right of access (Art. 15 GDPR)<\/h3> <p>Request a copy of all personal data we hold about you.<\/p> <h3>6.2 Right to rectification (Art. 16 GDPR)<\/h3> <p>Correct inaccurate or incomplete personal data.<\/p> <h3>6.3 Right to erasure \/ \"Right to be forgotten\" (Art. 17 GDPR)<\/h3> <p>Request the deletion of your personal data under certain conditions.<\/p> <h3>6.4 Right to restriction of processing (Art. 18 GDPR)<\/h3> <p>Request the limitation of how we use your data.<\/p> <h3>6.5 Right to data portability (Art. 20 GDPR)<\/h3> <p>Receive your data in a structured, machine-readable format or request transfer to another data controller.<\/p> <h3>6.6 Right to object (Art. 21 GDPR)<\/h3> <p>Object to processing based on legitimate interest or for direct marketing purposes.<\/p> <h3>6.7 Right to withdraw consent<\/h3> <p>For processing based on consent (newsletters, beta testing, research), you can withdraw your consent at any time.<\/p> <h3>6.8 Right to lodge a complaint<\/h3> <p>If you believe your data protection rights have been violated, you can lodge a complaint with:<\/p> <div class=\"contact-card\"> <h3>CNIL (National Commission on Informatics and Liberties)<\/h3> <p>3 Place de Fontenoy<br> TSA 80715<br> 75334 Paris Cedex 07, France<br> Website: www.cnil.fr<\/p> <\/div>\n<div class=\"highlight-box\"> <h4>To exercise your rights, contact us:<\/h4> <ul> <li>\ud83d\udce7 Email: contact@dynseo.com or justine.sauquet@dynseo.com<\/li> <li>\ud83d\udcee Mail: DYNSEO, 6 rue du Docteur Finlay, 75015 Paris, France<\/li> <li>\ud83d\udcde Phone: +33 9 66 93 84 22<\/li> <\/ul> <p style=\"margin-top: 15px;\">We will respond to your request within <strong>one month<\/strong> of receipt. In complex cases, this period may be extended by an additional two months with notification.<\/p> <\/div> <h2 id=\"section7\"><span class=\"section-number\">7<\/span>Data security measures<\/h2> <p>We implement technical and organizational measures to protect your personal data:<\/p> <h3>7.1 Technical measures<\/h3> <ul> <li><strong>SSL\/TLS encryption<\/strong> for all data transmissions<\/li> <li><strong>Encrypted storage<\/strong> of passwords and sensitive data<\/li> <li><strong>Regular security backups<\/strong> with encrypted storage<\/li> <li><strong>Access logs and monitoring<\/strong> to detect unauthorized access<\/li> <li><strong>Firewall protection<\/strong> and intrusion detection systems<\/li> <\/ul> <h3>7.2 Organizational measures<\/h3> <ul> <li><strong>Access control:<\/strong> Only authorized personnel can access personal data<\/li> <li><strong>Confidentiality agreements:<\/strong> All employees sign confidentiality commitments<\/li> <li><strong>Data protection training:<\/strong> Regular training for staff handling personal data<\/li> <li><strong>Incident response plan:<\/strong> Data breach notification procedures<\/li> <\/ul> <h3>7.3 Security of Coach Assist AI<\/h3> <div class=\"coach-box\"> <ul> <li><strong>Local processing only:<\/strong> Voice conversations never leave your device<\/li> <li><strong>Automatic deletion:<\/strong> Conversations deleted upon app closure<\/li> <li><strong>No cloud storage:<\/strong> No conversation data stored on DYNSEO servers<\/li> <li><strong>Minimal data access:<\/strong> Only the username and game preferences are accessed locally<\/li> <\/ul> <\/div> <h3>7.4 Limitations<\/h3> <div class=\"warning-box\"> <p>While we implement strong security measures, <strong>no system is 100% secure.<\/strong> Data transmission over the Internet always carries some inherent risk. We continuously update our security practices to maintain the highest protection standards.<\/p> <\/div> <h2 id=\"section8\"><span class=\"section-number\">8<\/span>Data transfers outside the EU<\/h2> <div class=\"info-box\"> <p><strong>Note on Coach Assist AI Beta:<\/strong> During the beta testing phase, some AI processing components may involve data transfers outside the EU to our AI service providers. If this applies:<\/p> <ul> <li>Data is pseudonymized and minimized<\/li> <li>Appropriate safeguards (Standard Contractual Clauses or equivalent) are in place<\/li> <li>You will be explicitly informed and asked for your consent before participating<\/li> <\/ul> <\/div> <p>For all other DYNSEO services: Our data remains on <strong>French servers (OVH)<\/strong> within the European Union. No routine data transfer outside the EU occurs.<\/p> <p>If we need to transfer data outside the EU in the future, we:<\/p> <ul> <li>Will inform you in advance<\/li> <li>Will obtain your consent if required<\/li> <li>Will implement appropriate safeguards (Standard Contractual Clauses, adequacy decisions, etc.)<\/li> <\/ul> <h2 id=\"section9\"><span class=\"section-number\">9<\/span>Cookies and tracking technologies<\/h2> <p>Our websites (www.dynseo.com and www.stimart.com) may use cookies and similar technologies.<\/p> <div class=\"info-box\"> <p><strong>We will implement a detailed cookie policy<\/strong> explaining:<\/p> <ul> <li>Types of cookies used (essential, analytical, marketing)<\/li> <li>Purpose of each cookie<\/li> <li>Duration of cookies<\/li> <li>How to manage cookie preferences<\/li> <\/ul> <\/div> <p>You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.<\/p> <h2 id=\"section10\"><span class=\"section-number\">10<\/span>Children's privacy protection<\/h2> <h3>\ud83d\udc23 COCO THINKS and COCO MOVES (ages 5-10)<\/h3> <p>We are committed to protecting children's privacy and comply with:<\/p> <ul> <li>GDPR requirements for children's data<\/li> <li>Google Play Family Policy<\/li> <li>Apple App Store guidelines for children's apps<\/li> <\/ul> <div class=\"warning-box\"> <p><strong>Parental consent is required<\/strong> for children under 16 years old (or under 13 years old in certain jurisdictions) to create accounts and use our services.<\/p> <\/div> <p>For school or institutional use, the institution must:<\/p> <ul> <li>Obtain parental consent if required by law<\/li> <li>Act as the data controller responsible for compliance<\/li> <li>Inform parents about data processing activities<\/li> <\/ul>\n<div class=\"highlight-box\"> <p><strong>We do not:<\/strong><\/p> <ul> <li>Collect more data from children than necessary for the app's functionality<\/li> <li>Use children's data for marketing or profiling purposes<\/li> <li>Share children's data with third parties (except necessary service providers)<\/li> <\/ul> <\/div> <h2 id=\"section11\"><span class=\"section-number\">11<\/span>Changes to this privacy policy<\/h2> <p>We may periodically update this Privacy Policy to reflect:<\/p> <ul> <li>Changes in our data processing practices<\/li> <li>New features or services (such as moving Coach Assist AI from beta to production)<\/li> <li>Legal or regulatory requirements<\/li> <\/ul> <div class=\"info-box\"> <h4>Notification of changes:<\/h4> <ul> <li>Significant changes will be notified by email (if you have an account)<\/li> <li>The \"Last updated\" date at the top will be revised<\/li> <li>Continued use of our services after changes constitutes acceptance<\/li> <\/ul> <\/div> <p>We encourage you to regularly review this policy.<\/p> <h2 id=\"section12\"><span class=\"section-number\">12<\/span>Specific provisions for institutional users<\/h2> <p>When institutions (healthcare facilities, schools, therapy centers) subscribe to DYNSEO services:<\/p> <h3>12.1 Data controller relationship<\/h3> <ul> <li><strong>The institution is the data controller<\/strong> for end-user data<\/li> <li><strong>DYNSEO is the processor<\/strong> providing platform services<\/li> <li>A <strong>Data Processing Agreement (DPA)<\/strong> governs our relationship<\/li> <\/ul> <h3>12.2 Responsibilities of the institution<\/h3> <p>The institution must:<\/p> <ul> <li>Obtain valid informed consent from end users (or legal representatives)<\/li> <li>Provide transparent information on data processing<\/li> <li>Ensure GDPR compliance for its users<\/li> <li>Respond to requests to exercise user rights<\/li> <li>Maintain records of processing activities<\/li> <\/ul> <h3>12.3 DYNSEO's obligations as a processor<\/h3> <p>We are committed to:<\/p> <ul> <li>Processing data only on documented instructions from the institution<\/li> <li>Maintaining confidentiality and security of data<\/li> <li>Assisting with requests to exercise rights and DPIAs<\/li> <li>Notifying the institution of data breaches within 24 hours<\/li> <li>Returning or deleting data at the end of the contract<\/li> <li>Allowing audits and inspections by the institution<\/li> <\/ul> <div class=\"info-box\"> <p>For detailed obligations of the processor, please refer to our Terms of Use (Article: Personal data protection).<\/p> <\/div> <h2 id=\"section13\"><span class=\"section-number\">13<\/span>Contact us<\/h2> <p>For any questions, concerns, or requests regarding this Privacy Policy or your personal data:<\/p> <div class=\"contact-card\"> <h3>\ud83d\udcde Contact DYNSEO<\/h3> <p><strong>DYNSEO<\/strong><br> 6 rue du Docteur Finlay<br> 75015 Paris, France<\/p>  <p style=\"margin-top: 20px;\"> <strong>\ud83d\udce7 Email:<\/strong> contact@dynseo.com | justine.sauquet@dynseo.com<br> <strong>\ud83d\udcde Phone:<\/strong> +33 9 66 93 84 22 | +33 6 66 24 08 26<br> <strong>\ud83c\udf10 Website:<\/strong> www.dynseo.com <\/p> <\/div> <h2 id=\"section14\"><span class=\"section-number\">14<\/span>Applicable law and jurisdiction<\/h2> <p>This Privacy Policy is governed by <strong>French law<\/strong> and the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p> <p>Any dispute arising from this policy will be subject to the jurisdiction of the <strong>French courts<\/strong>.<\/p> <div class=\"info-box\"> <p>However, you always retain the right to lodge a complaint with your local data protection authority.<\/p> <\/div> <footer> <p><strong>Thank you for trusting DYNSEO with your data. Your privacy is our priority.<\/strong><\/p> <p style=\"margin-top: 15px; opacity: 0.9;\">\u00a9 2026 DYNSEO - All rights reserved<\/p> <\/footer> <\/div><\/body><\/html>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" theme_builder_area=\"post_content\" _builder_version=\"4.27.5\" _module_preset=\"default\" custom_padding=\"13px||14px|||\"][et_pb_row _builder_version=\"4.27.5\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_column _builder_version=\"4.27.5\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_code _builder_version=\"4.16\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"]<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu'est-ce que DYNSEO ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"DYNSEO est une soci\u00e9t\u00e9 qui propose des programmes d'entra\u00eenement c\u00e9r\u00e9bral sous format d'applications mobiles Android ou iOS, ainsi que des produits physiques. 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