{"id":513893,"date":"2026-03-11T00:34:14","date_gmt":"2026-03-10T23:34:14","guid":{"rendered":"https:\/\/www.dynseo.com\/?post_type=product&#038;p=513893"},"modified":"2026-07-22T01:49:03","modified_gmt":"2026-07-21T23:49:03","slug":"refusal-of-care-understanding-negotiating-and-respecting","status":"publish","type":"product","link":"https:\/\/www.dynseo.com\/en\/produit\/refusal-of-care-understanding-negotiating-and-respecting\/","title":{"rendered":"Refusal of care: understanding, negotiating, and respecting \u2014 a gentle and ethical approach"},"content":{"rendered":"<p>When a person with dementia, cognitive impairment, or simply a strong sense of autonomy refuses care\u2014whether it&#8217;s personal hygiene, meals, medication, or daily activities\u2014it can be one of the most challenging and emotionally charged situations for caregivers and health professionals alike. This online training course is designed to help you understand the roots of care refusal, communicate more effectively, and develop ethical, person-centred strategies that respect dignity while ensuring safety and well-being.<\/p>\n<h3>Who Is This Training For?<\/h3>\n<p>This course is ideal for <strong>family caregivers, nursing staff, care home workers, occupational therapists, nurses, psychologists, social workers, and anyone supporting people with dementia, Alzheimer&#8217;s, or other cognitive conditions<\/strong>. Whether you work in a care home, hospital, home care setting, or support a loved one at home, this training will equip you with practical tools and compassionate approaches to manage refusal of care.<\/p>\n<h3>What You Will Learn<\/h3>\n<p>Through clear, professionally produced video lessons, you will explore the psychological, emotional, and neurological reasons behind care refusal. The training covers:<\/p>\n<ul>\n<li>Understanding the person&#8217;s perspective: fear, loss of control, confusion, sensory discomfort<\/li>\n<li>Communication techniques that reduce conflict and build trust<\/li>\n<li>Adapting your approach to the individual&#8217;s cognitive abilities and personality<\/li>\n<li>Practical negotiation strategies and timing adjustments<\/li>\n<li>Ethical considerations: balancing autonomy, safety, and dignity<\/li>\n<li>Real-world case studies and situations you may encounter daily<\/li>\n<\/ul>\n<h3>How It Works<\/h3>\n<p>This is a <strong>100% online, self-paced training course<\/strong> you can complete whenever suits you best. Once you enrol, you gain <strong>lifetime access<\/strong> to all video content, so you can revisit lessons anytime. At the end, you&#8217;ll receive a <strong>certificate of completion<\/strong> to demonstrate your professional development.<\/p>\n<h3>Why Choose DYNSEO?<\/h3>\n<p>DYNSEO is a <strong>French company with 13 years of expertise<\/strong> in cognitive health, trusted by thousands of families, care homes, and health professionals across Europe. As a <strong>Qualiopi-certified training provider<\/strong>, we meet the highest quality standards for professional education. Our courses are designed to be practical, empathetic, and immediately applicable in your daily work or caregiving role.<\/p>\n<p>Invest in your skills and confidence. Learn to turn refusal into dialogue, and conflict into cooperation\u2014with respect at the heart of every interaction.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn compassionate, ethical strategies to understand and respond to care refusal in dementia and cognitive impairment.<\/p>\n","protected":false},"featured_media":513772,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"<p data-start=\"135\" data-end=\"859\">This training course gives you clear guidelines for understanding the needs of the elderly and the central role of games (paper and digital) in cognitive stimulation, social bonding and individual self-esteem. You'll learn how to introduce the tablet in a reassuring way, adapt activities to different profiles (autonomous, frail, cognitively impaired) and establish simple, soothing rituals. Through practical advice and directly usable tools, you'll learn how to organize sessions, remove obstacles, encourage participation without infantilizing, and integrate digital solutions like <strong data-start=\"759\" data-end=\"768\">SCARLETT<\/strong> and <strong data-start=\"772\" data-end=\"779\">CLINT<\/strong> to support memory, attention and language, both in nursing homes and at home.<\/p>\r\n\r\n<h3 data-start=\"861\" data-end=\"890\">Training objectives<\/h3>\r\n<ul data-start=\"891\" data-end=\"1708\">\r\n \t<li data-start=\"891\" data-end=\"979\">\r\n<p data-start=\"893\" data-end=\"979\">Understand the cognitive, social, affective and motor needs of the elderly.<\/p>\r\n<\/li>\r\n \t<li data-start=\"980\" data-end=\"1060\">\r\n<p data-start=\"982\" data-end=\"1060\">Identify the positive impact of play on daily life and social interaction.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1061\" data-end=\"1136\">\r\n<p data-start=\"1063\" data-end=\"1136\">Establish simple, reassuring usage routines and rituals.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1137\" data-end=\"1217\">\r\n<p data-start=\"1139\" data-end=\"1217\">Present the tablet in a friendly way and adapt the interface to your needs.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1218\" data-end=\"1278\">\r\n<p data-start=\"1220\" data-end=\"1278\">Value successes and encourage without infantilizing.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1279\" data-end=\"1375\">\r\n<p data-start=\"1281\" data-end=\"1375\">Use play and gentle activity to channel energy and support learning.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1376\" data-end=\"1511\">\r\n<p data-start=\"1378\" data-end=\"1511\">Develop strategies to improve attention and participation (short instructions, calm environment, varied supports).<\/p>\r\n<\/li>\r\n \t<li data-start=\"1512\" data-end=\"1592\">\r\n<p data-start=\"1514\" data-end=\"1592\">Promote autonomy through progressive stages and reassuring reference points.<\/p>\r\n<\/li>\r\n \t<li data-start=\"1593\" data-end=\"1708\">\r\n<p data-start=\"1595\" data-end=\"1708\">Discover how <strong data-start=\"1613\" data-end=\"1622\">Scarlett<\/strong> and <strong data-start=\"1626\" data-end=\"1633\">CLINT<\/strong> (DYNSEO) help seniors to progress in a fun and stimulating way.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"1395\" data-end=\"1613\">At the end of this training course, you'll be able to offer varied, stimulating and adapted sessions that promote the well-being, participation and autonomy of your beneficiaries.<\/p>\r\n<p data-start=\"1395\" data-end=\"1613\">The emphasis is on setting up a <strong data-start=\"219\" data-end=\"258\">structured but caring framework<\/strong>, using <strong data-start=\"277\" data-end=\"313\">appropriate teaching strategies<\/strong> and <strong data-start=\"320\" data-end=\"346\">supporting those around you<\/strong> (team, caregivers, family). You'll leave with <strong data-start=\"398\" data-end=\"421\">practical solutions<\/strong> that are easy to apply on a day-to-day basis, to <strong data-start=\"462\" data-end=\"488\">stimulate without tiring<\/strong>, <strong data-start=\"490\" data-end=\"516\">boost confidence<\/strong> and <strong data-start=\"520\" data-end=\"550\">encourage the development of<\/strong> the elderly, both in nursing homes and at home.<\/p>","_et_gb_content_width":""},"product_brand":[],"product_cat":[4490],"product_tag":[],"class_list":["post-513893","product","type-product","status-publish","has-post-thumbnail","product_cat-training","first","instock","virtual","taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refusal of care: understanding, negotiating, and respecting \u2014 a gentle and ethical approach - DYNSEO - Educational apps &amp; brain training apps for all<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dynseo.com\/en\/produit\/refusal-of-care-understanding-negotiating-and-respecting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refusal of care: understanding, negotiating, and respecting \u2014 a gentle and ethical approach - DYNSEO - Educational apps &amp; 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