{"id":774424,"date":"2026-09-11T23:02:47","date_gmt":"2026-09-11T21:02:47","guid":{"rendered":"https:\/\/www.dynseo.com\/refus-de-soins-posture-professionnelle-travail-en-equipe-et-montee-en-competences-2\/"},"modified":"2026-09-11T23:18:46","modified_gmt":"2026-09-11T21:18:46","slug":"weigering-van-zorg-professionele-houding-teamwork-en-ontwikkeling-van-vaardigheden","status":"publish","type":"post","link":"https:\/\/www.dynseo.com\/nl\/weigering-van-zorg-professionele-houding-teamwork-en-ontwikkeling-van-vaardigheden\/","title":{"rendered":"Weigering van zorg: professionele houding, teamwork en ontwikkeling van vaardigheden"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Article HTML” _builder_version=”4.16″ custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”Contenu” _builder_version=”4.16″ width=”100%” max_width=”100%” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_code admin_label=”HTML import\u00e9” _builder_version=”4.16″ global_colors_info=”{}”]
\n.dbi-art-31d0d6 .dyn-article {
\n –dyn-bleu:#5e5ed7;
\n –dyn-bleu-fonce:#5268c9;
\n –dyn-vert:#a9e2e4;
\n –dyn-jaune:#ffeca7;
\n –dyn-rose:#e73469;
\n –dyn-encre:#1d1d2e;
\n –dyn-gris:#5c5c72;
\n –dyn-fond:#f6f6fd;
\n –dyn-ombre:0 6px 24px rgba(29,29,46,.08);
\n –dyn-ombre-forte:0 12px 34px rgba(94,94,215,.22);
\n –dyn-radius:18px;
\n font-family:”Inter”,”Segoe UI”,system-ui,-apple-system,”Helvetica Neue”,Arial,sans-serif;
\n color:var(–dyn-encre);
\n line-height:1.68;
\n font-size:clamp(16px,1.05vw + 13px,18px);
\n max-width:860px;
\n margin:0 auto;
\n padding:0 4px;
\n -webkit-font-smoothing:antialiased;
\n}
\n.dbi-art-31d0d6 .dyn-article * {box-sizing:border-box;}
\n.dbi-art-31d0d6 .dyn-article h1, .dbi-art-31d0d6 .dyn-article h2, .dbi-art-31d0d6 .dyn-article h3, .dbi-art-31d0d6 .dyn-article h4 {
\n color:var(–dyn-encre);line-height:1.22;margin:0 0 .5em;font-weight:800;letter-spacing:-.015em;
\n}
\n.dbi-art-31d0d6 .dyn-article h1 {font-size:clamp(1.65rem,3.4vw,2.35rem);margin-top:.4em;}
\n.dbi-art-31d0d6 .dyn-article h2 {font-size:clamp(1.35rem,2.4vw,1.75rem);margin-top:2.1em;padding-top:.2em;}
\n.dbi-art-31d0d6 .dyn-article h3 {font-size:clamp(1.1rem,1.7vw,1.28rem);margin-top:1.5em;font-weight:700;}
\n.dbi-art-31d0d6 .dyn-article p {margin:0 0 1.05em;}
\n.dbi-art-31d0d6 .dyn-article a {color:var(–dyn-bleu-fonce);text-decoration:underline;text-underline-offset:3px;}
\n.dbi-art-31d0d6 .dyn-article a:hover {color:var(–dyn-rose);}
\n.dbi-art-31d0d6 .dyn-article a:focus-visible {outline:3px solid var(–dyn-bleu);outline-offset:2px;border-radius:4px;}
\n.dbi-art-31d0d6 .dyn-article ul, .dbi-art-31d0d6 .dyn-article ol {margin:0 0 1.05em;padding-left:1.25em;}
\n.dbi-art-31d0d6 .dyn-article li {margin-bottom:.45em;}
\n.dbi-art-31d0d6 .dyn-article strong {font-weight:700;}
\n.dbi-art-31d0d6 .dyn-article img {max-width:100%;height:auto;display:block;}
\n.dbi-art-31d0d6 .dyn-pagehead {
\n position:relative;overflow:hidden;border-radius:var(–dyn-radius);
\n padding:30px 24px 28px;margin:0 0 1.5em;box-shadow:var(–dyn-ombre);
\n}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-pagehead {padding:44px 44px 40px;}
\n}
\n.dbi-art-31d0d6 .dyn-pagehead::after {
\n content:””;position:absolute;right:-80px;top:-80px;width:250px;height:250px;border-radius:50%;
\n background:rgba(255,255,255,.14);pointer-events:none;
\n}
\n.dbi-art-31d0d6 .dyn-pagehead > * {position:relative;z-index:1;}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu {background:linear-gradient(135deg,var(–dyn-bleu) 0%,var(–dyn-bleu-fonce) 100%);color:#fff;}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu h1 {color:#fff;}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu .dyn-pagehead__cat {color:var(–dyn-jaune);}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu .dyn-pagehead__lead {color:rgba(255,255,255,.93);}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu .dyn-pagehead__meta {color:#fff;}
\n.dbi-art-31d0d6 .dyn-pagehead–bleu .dyn-pagehead__meta li {background:rgba(255,255,255,.18);}
\n.dbi-art-31d0d6 .dyn-pagehead–eau {background:linear-gradient(135deg,var(–dyn-vert) 0%,#cfeff1 100%);color:var(–dyn-encre);}
\n.dbi-art-31d0d6 .dyn-pagehead–eau .dyn-pagehead__cat {color:var(–dyn-rose);}
\n.dbi-art-31d0d6 .dyn-pagehead–eau .dyn-pagehead__lead {color:#3b4a5c;}
\n.dbi-art-31d0d6 .dyn-pagehead–eau .dyn-pagehead__meta li {background:rgba(255,255,255,.62);}
\n.dbi-art-31d0d6 .dyn-pagehead–jaune {background:linear-gradient(135deg,var(–dyn-jaune) 0%,#fff7d6 100%);color:var(–dyn-encre);}
\n.dbi-art-31d0d6 .dyn-pagehead–jaune .dyn-pagehead__cat {color:var(–dyn-rose);}
\n.dbi-art-31d0d6 .dyn-pagehead–jaune .dyn-pagehead__lead {color:#5a5240;}
\n.dbi-art-31d0d6 .dyn-pagehead–jaune .dyn-pagehead__meta li {background:rgba(255,255,255,.68);}
\n.dbi-art-31d0d6 .dyn-pagehead__cat {
\n display:inline-block;font-size:.76rem;font-weight:800;letter-spacing:.12em;
\n text-transform:uppercase;margin-bottom:.9em;
\n}
\n.dbi-art-31d0d6 .dyn-pagehead h1 {margin:0 0 .5em;}
\n.dbi-art-31d0d6 .dyn-pagehead__lead {font-size:clamp(1.02rem,1.4vw,1.16rem);margin:0 0 1.3em;}
\n.dbi-art-31d0d6 .dyn-pagehead__meta {
\n display:flex;flex-wrap:wrap;gap:8px;list-style:none;padding:0;margin:0;
\n font-size:.83rem;font-weight:600;
\n}
\n.dbi-art-31d0d6 .dyn-pagehead__meta li {border-radius:999px;padding:5px 13px;}
\n.dbi-art-31d0d6 .dyn-hero {
\n background:linear-gradient(135deg,#ffffff 0%,var(–dyn-fond) 100%);
\n border-radius:var(–dyn-radius);
\n box-shadow:var(–dyn-ombre);
\n overflow:hidden;
\n margin:0 0 2.2em;
\n}
\n.dbi-art-31d0d6 .dyn-hero__grid {display:grid;grid-template-columns:minmax(0,1fr);}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-hero__grid {grid-template-columns:42% minmax(0,1fr);}
\n}
\n.dbi-art-31d0d6 .dyn-hero__media {position:relative;background:var(–dyn-vert);}
\n.dbi-art-31d0d6 .dyn-hero__media img {width:100%;height:100%;object-fit:cover;aspect-ratio:16\/9;}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-hero__media img {aspect-ratio:auto;min-height:100%;}
\n}
\n.dbi-art-31d0d6 .dyn-hero__eyebrow {
\n display:inline-block;background:var(–dyn-rose);color:#fff;font-size:.72rem;font-weight:800;
\n letter-spacing:.09em;text-transform:uppercase;padding:6px 13px;border-radius:999px;margin-bottom:.7em;
\n}
\n.dbi-art-31d0d6 .dyn-hero__body {padding:22px 22px 24px;}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-hero__body {padding:28px 30px;}
\n}
\n.dbi-art-31d0d6 .dyn-hero__title {font-size:clamp(1.12rem,2vw,1.42rem);font-weight:800;margin:0 0 .55em;line-height:1.25;}
\n.dbi-art-31d0d6 .dyn-hero__title a {color:var(–dyn-encre);text-decoration:none;}
\n.dbi-art-31d0d6 .dyn-hero__title a:hover {color:var(–dyn-bleu);}
\n.dbi-art-31d0d6 .dyn-hero__pitch {font-size:.97rem;color:var(–dyn-gris);margin:0 0 1em;}
\n.dbi-art-31d0d6 .dyn-badges {display:flex;flex-wrap:wrap;gap:7px;margin:0 0 1.1em;padding:0;list-style:none;}
\n.dbi-art-31d0d6 .dyn-badges li {
\n background:#fff;border-radius:999px;padding:5px 12px;font-size:.79rem;font-weight:600;
\n color:var(–dyn-bleu-fonce);box-shadow:0 2px 8px rgba(29,29,46,.07);
\n}
\n.dbi-art-31d0d6 .dyn-hero__actions {display:flex;flex-wrap:wrap;gap:10px;align-items:center;}
\n.dbi-art-31d0d6 .dyn-btn {
\n display:inline-block;background:var(–dyn-bleu);color:#fff !important;text-decoration:none !important;
\n font-weight:700;padding:13px 26px;border-radius:999px;box-shadow:var(–dyn-ombre-forte);
\n transition:transform .15s ease,background .15s ease;text-align:center;
\n}
\n.dbi-art-31d0d6 .dyn-btn:hover {background:var(–dyn-bleu-fonce);transform:translateY(-2px);color:#fff !important;}
\n.dbi-art-31d0d6 .dyn-btn–ghost {
\n background:#fff;color:var(–dyn-bleu-fonce) !important;box-shadow:0 2px 10px rgba(29,29,46,.09);
\n}
\n.dbi-art-31d0d6 .dyn-btn–ghost:hover {background:var(–dyn-jaune);color:var(–dyn-encre) !important;}
\n.dbi-art-31d0d6 .dyn-hero__price {font-weight:800;color:var(–dyn-rose);font-size:1.02rem;margin-left:2px;}
\n.dbi-art-31d0d6 .dyn-hero–pastel {background:var(–dom-fond);}
\n.dbi-art-31d0d6 .dyn-pastel {display:grid;grid-template-columns:auto minmax(0,1fr);gap:18px;align-items:start;padding:22px;}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-pastel {gap:24px;padding:30px 32px;}
\n}
\n.dbi-art-31d0d6 .dyn-pastel__icone {
\n flex:0 0 auto;width:74px;height:74px;border-radius:22px;background:#fff;
\n display:flex;align-items:center;justify-content:center;font-size:34px;line-height:1;
\n box-shadow:0 4px 14px rgba(29,29,46,.10);
\n}
\n@media(min-width:720px) {
\n.dbi-art-31d0d6 .dyn-pastel__icone {width:88px;height:88px;font-size:40px;}
\n}
\n.dbi-art-31d0d6 .dyn-pastel__domaine {
\n display:inline-block;background:#fff;border-radius:999px;padding:4px 12px;
\n font-size:.74rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;
\n color:var(–dom-texte);margin-bottom:.6em;
\n}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-hero__eyebrow {background:var(–dom-texte);}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-btn {background:var(–dom-texte);}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-btn:hover {filter:brightness(.92);}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-btn–ghost {background:#fff;color:var(–dom-texte) !important;}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-badges li {color:var(–dom-texte);}
\n.dbi-art-31d0d6 .dyn-hero–pastel .dyn-hero__price {color:var(–dom-texte);}
\n.dbi-art-31d0d6 .dyn-dom–memoire {–dom-fond:#e9e9fb;–dom-texte:#5268c9;}
\n.dbi-art-31d0d6 .dyn-dom–attention {–dom-fond:#dcf2f4;–dom-texte:#1b7f86;}
\n.dbi-art-31d0d6 .dyn-dom–logique {–dom-fond:#ece9fb;–dom-texte:#5e5ed7;}
\n.dbi-art-31d0d6 .dyn-dom–langage {–dom-fond:#ffe8d9;–dom-texte:#b35a2a;}
\n.dbi-art-31d0d6 .dyn-dom–emotions {–dom-fond:#fdeaf1;–dom-texte:#c0295a;}
\n.dbi-art-31d0d6 .dyn-dom–apprentissage {–dom-fond:#fff3cd;–dom-texte:#8a6a13;}
\n.dbi-art-31d0d6 .dyn-dom–autonomie {–dom-fond:#e4f2ea;–dom-texte:#25795c;}
\n.dbi-art-31d0d6 .dyn-tldr {
\n background:var(–dyn-vert);border-radius:var(–dyn-radius);padding:22px 24px;margin:0 0 2em;
\n}
\n.dbi-art-31d0d6 .dyn-tldr h2 {margin:0 0 .5em;font-size:1.1rem;text-transform:uppercase;letter-spacing:.06em;}
\n.dbi-art-31d0d6 .dyn-tldr p {margin-bottom:.8em;}
\n.dbi-art-31d0d6 .dyn-tldr ul {margin-bottom:0;padding-left:1.1em;}
\n.dbi-art-31d0d6 .dyn-toc {background:var(–dyn-fond);border-radius:var(–dyn-radius);padding:20px 24px;margin:0 0 2.2em;}
\n.dbi-art-31d0d6 .dyn-toc p {font-weight:800;margin:0 0 .6em;font-size:.9rem;text-transform:uppercase;letter-spacing:.07em;color:var(–dyn-bleu-fonce);}
\n.dbi-art-31d0d6 .dyn-toc ol {margin:0;padding-left:1.2em;}
\n.dbi-art-31d0d6 .dyn-toc li {margin-bottom:.3em;}
\n.dbi-art-31d0d6 .dyn-cards {display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));margin:1.4em 0 1.8em;}
\n.dbi-art-31d0d6 .dyn-card {
\n background:#fff;border-radius:var(–dyn-radius);padding:20px 20px 18px;box-shadow:var(–dyn-ombre);
\n}
\n.dbi-art-31d0d6 .dyn-card h3 {margin:0 0 .45em;font-size:1.03rem;}
\n.dbi-art-31d0d6 .dyn-card p {margin:0;font-size:.94rem;color:var(–dyn-gris);}
\n.dbi-art-31d0d6 .dyn-card__icon {font-size:1.5rem;display:block;margin-bottom:.35em;line-height:1;}
\n.dbi-art-31d0d6 .dyn-module {
\n background:#fff;border-radius:var(–dyn-radius);box-shadow:var(–dyn-ombre);
\n padding:20px 22px;margin:0 0 14px;
\n}
\n.dbi-art-31d0d6 .dyn-module__head {display:flex;align-items:center;gap:12px;margin-bottom:.7em;}
\n.dbi-art-31d0d6 .dyn-module__num {
\n flex:0 0 auto;width:38px;height:38px;border-radius:12px;background:var(–dyn-bleu);color:#fff;
\n display:flex;align-items:center;justify-content:center;font-weight:800;font-size:1rem;
\n}
\n.dbi-art-31d0d6 .dyn-module__title {margin:0;font-size:1.05rem;font-weight:800;}
\n.dbi-art-31d0d6 .dyn-module ul {margin:0;padding-left:1.15em;font-size:.95rem;}
\n.dbi-art-31d0d6 .dyn-module li::marker {color:var(–dyn-rose);}
\n.dbi-art-31d0d6 .dyn-tablewrap {overflow-x:auto;-webkit-overflow-scrolling:touch;margin:1.3em 0 1.9em;border-radius:var(–dyn-radius);box-shadow:var(–dyn-ombre);background:#fff;}
\n.dbi-art-31d0d6 .dyn-article table {width:100%;border-collapse:collapse;min-width:460px;font-size:.94rem;}
\n.dbi-art-31d0d6 .dyn-article thead th {
\n background:var(–dyn-bleu);color:#fff;text-align:left;padding:13px 16px;font-weight:700;font-size:.9rem;
\n}
\n.dbi-art-31d0d6 .dyn-article tbody td {padding:12px 16px;vertical-align:top;border-top:1px solid #ececf7;}
\n.dbi-art-31d0d6 .dyn-article tbody tr:nth-child(even) td {background:#fbfbff;}
\n.dbi-art-31d0d6 .dyn-article th:first-child {border-top-left-radius:var(–dyn-radius);}
\n.dbi-art-31d0d6 .dyn-article th:last-child {border-top-right-radius:var(–dyn-radius);}
\n.dbi-art-31d0d6 .dyn-oui {color:#1a8f6b;font-weight:700;}
\n.dbi-art-31d0d6 .dyn-non {color:var(–dyn-rose);font-weight:700;}
\n.dbi-art-31d0d6 .dyn-note, .dbi-art-31d0d6 .dyn-alerte {border-radius:var(–dyn-radius);padding:18px 22px;margin:1.5em 0;}
\n.dbi-art-31d0d6 .dyn-note {background:var(–dyn-jaune);}
\n.dbi-art-31d0d6 .dyn-alerte {background:#fdeef3;}
\n.dbi-art-31d0d6 .dyn-note p:last-child, .dbi-art-31d0d6 .dyn-alerte p:last-child {margin-bottom:0;}
\n.dbi-art-31d0d6 .dyn-note strong, .dbi-art-31d0d6 .dyn-alerte strong {display:block;margin-bottom:.3em;font-size:1rem;}
\n.dbi-art-31d0d6 .dyn-cta {
\n background:var(–dyn-bleu);border-radius:var(–dyn-radius);padding:26px 24px;margin:2.2em 0;
\n color:#fff;text-align:center;box-shadow:var(–dyn-ombre-forte);
\n}
\n.dbi-art-31d0d6 .dyn-cta h3 {color:#fff;margin:0 0 .4em;font-size:clamp(1.1rem,2vw,1.35rem);}
\n.dbi-art-31d0d6 .dyn-cta p {color:rgba(255,255,255,.92);margin:0 0 1.1em;font-size:.97rem;}
\n.dbi-art-31d0d6 .dyn-cta .dyn-btn {background:#fff;color:var(–dyn-bleu) !important;box-shadow:none;}
\n.dbi-art-31d0d6 .dyn-cta .dyn-btn:hover {background:var(–dyn-jaune);color:var(–dyn-encre) !important;}
\n.dbi-art-31d0d6 .dyn-steps {list-style:none;counter-reset:dyn;padding:0;margin:1.4em 0 1.8em;display:grid;gap:12px;}
\n.dbi-art-31d0d6 .dyn-steps li {
\n counter-increment:dyn;background:#fff;border-radius:var(–dyn-radius);box-shadow:var(–dyn-ombre);
\n padding:16px 20px 16px 62px;position:relative;font-size:.96rem;
\n}
\n.dbi-art-31d0d6 .dyn-steps li::before {
\n content:counter(dyn);position:absolute;left:18px;top:15px;width:30px;height:30px;border-radius:10px;
\n background:var(–dyn-jaune);color:var(–dyn-encre);display:flex;align-items:center;justify-content:center;
\n font-weight:800;font-size:.9rem;
\n}
\n.dbi-art-31d0d6 .dyn-faq {background:var(–dyn-fond);border-radius:var(–dyn-radius);padding:6px 24px 20px;margin:1.4em 0 0;}
\n.dbi-art-31d0d6 .dyn-faq h3 {font-size:1.05rem;margin-top:1.4em;}
\n.dbi-art-31d0d6 .dyn-faq p {font-size:.96rem;}
\n.dbi-art-31d0d6 .dyn-serie {display:grid;gap:12px;margin:1.4em 0 1.8em;}
\n.dbi-art-31d0d6 .dyn-serie a {
\n display:block;background:#fff;border-radius:var(–dyn-radius);box-shadow:var(–dyn-ombre);
\n padding:15px 20px;text-decoration:none;color:var(–dyn-encre);font-weight:600;font-size:.96rem;
\n transition:transform .15s ease;
\n}
\n.dbi-art-31d0d6 .dyn-serie a:hover {transform:translateX(4px);color:var(–dyn-bleu);}
\n.dbi-art-31d0d6 .dyn-serie span {display:block;font-size:.82rem;font-weight:600;color:var(–dyn-rose);text-transform:uppercase;letter-spacing:.06em;margin-bottom:2px;}
\n@media(prefers-reduced-motion:reduce) {
\n.dbi-art-31d0d6 .dyn-article * {transition:none !important;}
\n}<\/p>\n

{
\n “@context”: “https:\/\/schema.org”,
\n “@graph”: [
\n {
\n “@type”: “Article”,
\n “headline”: “Refus de soins : posture professionnelle, travail en \u00e9quipe et mont\u00e9e en comp\u00e9tences”,
\n “inLanguage”: “fr”,
\n “author”: {
\n “@type”: “Organization”,
\n “name”: “DYNSEO”,
\n “url”: “https:\/\/www.dynseo.com\/”
\n },
\n “publisher”: {
\n “@type”: “Organization”,
\n “name”: “DYNSEO”,
\n “url”: “https:\/\/www.dynseo.com\/”
\n },
\n “image”: “https:\/\/www.dynseo.com\/wp-content\/uploads\/2026\/04\/Autisme-en-etablissement-Accompagnement-Global-161-pdf.jpg”
\n },
\n {
\n “@type”: “FAQPage”,
\n “mainEntity”: [
\n {
\n “@type”: “Question”,
\n “name”: “A-t-on le droit de forcer un soin quand une personne refuse ?”,
\n “acceptedAnswer”: {
\n “@type”: “Answer”,
\n “text”: “En dehors de situations d’urgence vitale relevant du m\u00e9decin, imposer un soin par la contrainte ne rel\u00e8ve jamais d’une d\u00e9cision individuelle prise dans un couloir. Le refus d’une personne se recueille, se d\u00e9crit, se transmet, puis se discute en \u00e9quipe et avec le m\u00e9decin, qui reste seul comp\u00e9tent pour arbitrer un soin contest\u00e9. Votre r\u00f4le est d’observer, de chercher pourquoi le refus survient, de proposer une autre approche et d’alerter. Passer en force aggrave presque toujours la situation et fragilise la relation de confiance sur le long terme.”
\n }
\n },
\n {
\n “@type”: “Question”,
\n “name”: “Comment noter un refus de soins dans les transmissions ?”,
\n “acceptedAnswer”: {
\n “@type”: “Answer”,
\n “text”: “On note un fait dat\u00e9 et situ\u00e9, pas une \u00e9tiquette. Plut\u00f4t que \u00ab opposant \u00bb, on \u00e9crit ce qui a \u00e9t\u00e9 vu, \u00e0 quelle heure, dans quel contexte, ce qui a \u00e9t\u00e9 tent\u00e9 et ce qui a fonctionn\u00e9. On signale explicitement tout refus nouveau chez une personne jusque-l\u00e0 coop\u00e9rante, car il peut r\u00e9v\u00e9ler une douleur ou un changement \u00e0 explorer m\u00e9dicalement. Une transmission utile permet \u00e0 un coll\u00e8gue absent de comprendre et d’agir sans reproduire ce qui n’a pas march\u00e9. C’est aussi ce qui prot\u00e8ge juridiquement l’\u00e9quipe et la personne accompagn\u00e9e.”
\n }
\n },
\n {
\n “@type”: “Question”,
\n “name”: “La formation sur le refus de soins est-elle obligatoire ?”,
\n “acceptedAnswer”: {
\n “@type”: “Answer”,
\n “text”: “Les obligations varient selon les pays, les statuts et les m\u00e9tiers, mais la formation continue rel\u00e8ve presque partout \u00e0 la fois d’une obligation d’employeur et des exigences des r\u00e9f\u00e9rentiels qualit\u00e9 applicables aux \u00e9tablissements. Sur le refus de soins pr\u00e9cis\u00e9ment, se former n’est pas toujours impos\u00e9 nomm\u00e9ment, mais r\u00e9pond \u00e0 un besoin r\u00e9el de cadre commun. Ce qui est attendu lors des \u00e9valuations, c’est un programme \u00e9crit, un organisme certifi\u00e9 et une preuve individuelle de r\u00e9alisation. Renseignez-vous aupr\u00e8s de votre service RH pour les r\u00e8gles applicables chez vous.”
\n }
\n },
\n {
\n “@type”: “Question”,
\n “name”: “Une formation en ligne peut-elle \u00eatre financ\u00e9e par l’OPCO ?”,
\n “acceptedAnswer”: {
\n “@type”: “Answer”,
\n “text”: “C’est possible lorsque l’organisme est certifi\u00e9 Qualiopi, ce qui est le cas de DYNSEO (N\u00b0 11757351875). La certification est la condition d’une prise en charge au titre du plan de d\u00e9veloppement des comp\u00e9tences ou par un op\u00e9rateur de comp\u00e9tences. Mais rien n’est automatique : les r\u00e8gles, plafonds et proc\u00e9dures d\u00e9pendent de votre branche et de votre financeur, et changent d’une ann\u00e9e \u00e0 l’autre. Faites valider le programme et le devis avant l’achat, jamais apr\u00e8s. Aucun montant de prise en charge ne peut \u00eatre garanti \u00e0 l’avance.”
\n }
\n },
\n {
\n “@type”: “Question”,
\n “name”: “Comment \u00e9viter qu’une formation reste sans effet dans l’\u00e9quipe ?”,
\n “acceptedAnswer”: {
\n “@type”: “Answer”,
\n “text”: “En transformant chaque module en une d\u00e9cision unique, \u00e9crite et appliqu\u00e9e \u00e0 une personne pr\u00e9cise, plut\u00f4t qu’en intention g\u00e9n\u00e9rale. Un r\u00e9f\u00e9rent qui pilote le d\u00e9ploiement, un calendrier r\u00e9aliste r\u00e9parti sur plusieurs semaines, un point de cinq minutes en r\u00e9union apr\u00e8s chaque module, une fiche d’ajustement par personne concern\u00e9e, et un bilan \u00e0 trois mois centr\u00e9 sur ce qui a chang\u00e9 pour les personnes accompagn\u00e9es. Sans ces m\u00e9canismes, m\u00eame une formation bien suivie et appr\u00e9ci\u00e9e s’efface en quelques semaines. La coh\u00e9rence d’\u00e9quipe compte plus que le talent individuel.”
\n }
\n }
\n ]
\n }
\n ]
\n}<\/p>\n

<\/p>\n
\n
\n Professionnels \u00b7 Troubles du comportement<\/span><\/p>\n

Refus de soins : posture professionnelle, travail en \u00e9quipe et mont\u00e9e en comp\u00e9tences<\/h1>\nFace \u00e0 un \u00ab non \u00bb r\u00e9p\u00e9t\u00e9 au moment de la toilette, du repas ou du traitement, la difficult\u00e9 n’est presque jamais technique : elle est professionnelle. Savoir jusqu’o\u00f9 va son r\u00f4le, \u00e9crire ce refus pour qu’un coll\u00e8gue puisse agir, en parler en \u00e9quipe sans juger, r\u00e9pondre \u00e0 une famille inqui\u00e8te sans sortir de son p\u00e9rim\u00e8tre \u2014 voil\u00e0 ce qui se joue r\u00e9ellement. C’est pr\u00e9cis\u00e9ment ce socle que vient consolider une formation professionnelle sur le refus de soins<\/strong>, quand l’exp\u00e9rience de terrain, seule, laisse chacun avec ses doutes.<\/pee>\n