Managing Agitation Crises in a Person with Alzheimer’s: Step-by-Step Practical Guide

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title: Managing Agitation Crises in a Person with Alzheimer’s: Step-by-Step Practical Guide

description: Comprehensive guide to understanding, preventing, and managing agitation crises in people with Alzheimer’s: triggers, calming techniques, prevention strategies, and step-by-step protocol to regain calm.

keywords: agitation crisis Alzheimer, calm Alzheimer person, Alzheimer aggression, Alzheimer behavior management, soothe Alzheimer, behavioral disorders

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Alzheimer, agitation, crisis, aggression, soothing, behavioral disorders, management

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Reading time: 24 minutes

"My father starts shouting for no reason, he becomes aggressive." "My mother gets agitated in the evening, she wants to leave, go out, she can't calm down." "He hit me today, I no longer recognize him." "I don't know what to do anymore, I'm afraid of him."

Agitation crises are one of the most challenging aspects of Alzheimer’s disease. Your usually calm loved one may suddenly shout, become aggressive (verbally or physically), fidget, refuse any help. These behaviors are not malice, but symptoms of the disease: the damaged brain can no longer manage emotions, frustration, confusion.

This guide explains why these crises occur, how to prevent them, and most importantly, how to react step by step to soothe your loved one and regain calm.

Table of Contents

1. Understanding Agitation Crises

2. Common Triggers

3. Soothing Protocol: Step by Step

4. Prevention Techniques

5. When to Seek Medical Help

Understanding Agitation Crises {#comprendre}

What is an Agitation Crisis?

Manifestations:

  • Shouting, screaming
  • Motor agitation (aimless walking, gesticulating)
  • Verbal aggression (insults, threats)
  • Physical aggression (hits, bites, scratches)
  • Refusal of care (violently pushing away the caregiver)
  • Attempt to flee (wants to leave, go out)
  • Duration: From a few minutes to several hours (if not managed).

    Why Does This Happen?

    1. Brain Degeneration

    Brain areas regulating emotions (frontal lobe, amygdala) are damaged.

    Consequence: Loss of emotional control, disproportionate reactions.

    2. Inability to Express Verbally

    The person can no longer say:

  • "I am in pain"
  • "I am hungry"
  • "I am scared"
  • "I am lost"
  • Agitation = only way to express discomfort.

    3. Confusion, Disorientation

    No longer recognizes places, people.

    Fear, anxiety → Defensive agitation.

    4. Frustration

    No longer understands what is being asked, can no longer do simple things.

    Frustration → Anger.

    This is NOT Malice

    Your loved one does not want to hurt you.

    He/she is suffering, confused, scared, and cannot express it otherwise.

    Fundamental principle: Never take agitation personally.

    Programme EDITH
◆ ◆ ◆

Common Triggers {#declencheurs}

Physical Triggers

1. Pain

  • Constipation (common, very painful)
  • Urinary infection (major cause of sudden agitation)
  • Joint, dental pain
  • Fever
  • 2. Fatigue

  • Lack of sleep
  • Overexertion (too many activities)
  • 3. Hunger, Thirst

  • Forgetting to eat/drink
  • 4. Need to Go to the Bathroom

  • Urgent need, cannot express it
  • 5. Uncomfortable Environment

  • Too hot, too cold
  • Excessive noise
  • Too bright or too dim light
  • Emotional/Cognitive Triggers

    1. Confusion, Disorientation

  • No longer recognizes the place
  • Thinks they are elsewhere (their childhood home)
  • 2. Fear

  • Hallucinations (seeing people who do not exist)
  • Paranoia ("Someone is stealing my things")
  • 3. Frustration

  • Task too difficult (dressing, eating)
  • Misunderstanding of instructions
  • 4. Change of Routine

  • New place, new person
  • Change in usual schedules
  • 5. "Sundowning" Syndrome

  • Systematic agitation in the late afternoon/early evening
  • Cause: Fatigue, increased disorientation, decrease in light
  • Caregiver-Related Triggers

    1. Caregiver's Tone of Voice

  • Speaking loudly, harshly
  • Impatient, irritated tone
  • 2. Sudden Movements

  • Pulling, shoving
  • 3. Forcing

  • Forcing to do something against their will
  • 4. Contradicting, Correcting

  • "No, you are wrong!" → Generates frustration
  • 5. Too Many Stimuli

  • Multiple people talking at the same time
  • TV on, background noise
  • Soothing Protocol: Step by Step {#protocole}

    Step 1: Ensure Your Safety and That of the Person

    ABSOLUTE PRIORITY: Safety.

    If physical violence (hits, bites):

    1. Step back, create distance (leave the room if necessary)

    2. Never retaliate physically (worsens the situation)

    3. Protect the person from themselves

  • Remove dangerous objects (knives, scissors)
  • Block access to stairs, windows
  • 4. Call for help if necessary

  • Family, neighbor, firefighters (15) if imminent danger
  • Principle: Your safety first. You cannot help if you are injured.

    Step 2: Stay Calm (Even If It's Difficult)

    Your calm = key to soothing.

    The person with Alzheimer’s senses your emotions (even if they no longer understand the words).

    If you are stressed, agitated → They become more agitated.

    Techniques to Calm YOURSELF:

    1. Deep Breathing

  • Inhale for 4 seconds, exhale for 6 seconds (x3)
  • 2. Self-Talk

  • "It's not against me, it's the disease."
  • "I can handle this, I will stay calm."
  • 3. Smile (even if forced)

  • The brain interprets the smile as a signal of calm
  • Step 3: Identify the Trigger

    Ask yourself the questions:

    Physical?

  • Does he/she have pain somewhere?
  • Has he/she eaten/drunk recently?
  • Does he/she need to go to the bathroom?
  • Is he/she cold/hot?
  • Environmental?

  • Too much noise, light?
  • Unknown place?
  • Emotional?

  • Is he/she afraid of something?
  • Is he/she frustrated (difficult task)?
  • Time?

  • Sundowning (end of the day)?
  • If pain/infection suspected → Consult a doctor quickly (urinary infection, constipation).

    Step 4: Adapt Your Communication

    Golden Rules:

    1. Tone of Voice

  • Calm, gentle, reassuring
  • Speak slowly
  • No shouting (even if she shouts)
  • 2. Short, Simple Sentences

  • "I am here. Everything is fine."
  • "We will sit together."
  • 3. Do Not Contradict, Do Not Reason

  • If she says "I want my mother" (deceased):
  • - ❌ "Your mother is dead, stop"

    - ✅ "Are you thinking of your mother? She loved you very much." (validation)

    4. Non-Verbal Language

  • Eye contact (at her level, crouched if she is sitting)
  • Slow, open gestures (no sudden movements)
  • Smile (soothing)
  • 5. Avoid Touching (at the beginning of the crisis)

  • Some perceive it as aggression
  • Wait for the person to calm down a bit before touching
  • Step 5: Soothing Techniques

    1. Distraction

    Redirect attention to something pleasant.

    Examples:

  • "Look at this photo, who is it?"
  • "Do you want a glass of water?"
  • "Shall we listen to some music?"
  • 2. Familiar Music

    Very powerful effect (musical memory preserved for a long time).

    Play music from their youth (50s-60s if elderly today).

    Soothing songs that they liked.

    3. Soothing Activity

  • Petting an animal (if present, or a stuffed toy)
  • Looking at family photos
  • Folding laundry, sorting objects (repetitive, soothing activity)
  • Playing with EDITH (calm games, puzzles)
  • 4. Walking

    If she gets agitated while walking aimlessly:

    Accompany the walk (in the garden, in the room).

    Speak softly while walking ("We are walking together, it's nice").

    Physical fatigue → Gradual calming.

    5. Change of Environment

    If agitation in one room: Suggest going to another room (quieter, more familiar).

    "Let's go to the living room, it's quieter."

    6. Reassuring Presence

    Sit next to her (without talking, just being there).

    Hand on shoulder (gently, if she accepts).

    Synchronized breathing (breathe calmly, she will unconsciously align).

    Step 6: Respond to Physical Needs

    If trigger identified:

    Pain:

  • Analgesics (paracetamol) if prescribed
  • Consult a doctor if pain persists
  • Hunger/Thirst:

  • Offer a snack, drink
  • Bathroom:

  • Accompany to the bathroom
  • Temperature:

  • Add/remove blanket, clothing
  • Fatigue:

  • Offer to lie down, rest
  • Step 7: Patience and Perseverance

    Soothing takes time (15 min to 1h).

    Do not expect an immediate return to calm.

    Stay present, patient, kind.

    If one technique does not work, try another.

    ◆ ◆ ◆

    Prevention Techniques {#prevention}

    1. Structured Routine

    Fixed schedules (waking, meals, bedtime) = Secure, limits confusion.

    2. Calm Environment

  • Soft light (no harsh fluorescent lights)
  • Little noise (TV off if not listening)
  • Pleasant temperature (20-22°C)
  • 3. Avoid Fatigue

  • Short naps (30 min max) after lunch
  • Not too many activities during the day
  • Early bedtime (before sundowning)
  • 4. Suitable Activities

  • Cognitive stimulation with EDITH (15-20 min/day)
  • Manual activities (coloring, knitting)
  • Walks (if possible)
  • 5. Nutrition, Hydration

  • 3 meals + 2 snacks (avoid hypoglycemia)
  • Drink regularly (1.5L/day)
  • 6. Address Physical Causes

  • Regular medical follow-up (screening for infections, constipation)
  • Analgesics if chronic pain (osteoarthritis)
  • 7. Kind Communication

  • Calm, gentle tone
  • No contradiction, no conflict
  • Emotional validation
  • 8. Light at the End of the Day

    Sundowning: Turn on lights before sunset (avoid abrupt day/night transition).

    When to Seek Medical Help {#aide-medicale}

    Consult Quickly If:

    1. Sudden and Unusual Agitation

  • May indicate urinary infection, acute pain
  • Consult your primary care physician (or emergency room if weekend)
  • 2. Frequent Physical Violence

  • Repeated hits, bites
  • Danger to the caregiver or the person
  • Consultation: Neurologist, geriatrician (possible adjustment of medication).

    3. Constant, Uncontrollable Agitation

  • Despite all techniques, no calming
  • Total exhaustion of the caregiver
  • Solutions:

  • Temporary hospitalization (assessment, adjustment of treatment)
  • Temporary or permanent accommodation (nursing home, long-term care facility)
  • Medication Treatments

    Last option (after trying everything).

    Possible medications:

  • Antianxiety medications (benzodiazepines): Short duration, risk of falls
  • Antipsychotics (risperidone, olanzapine): If hallucinations, severe aggression
  • Antidepressants: If underlying depression
  • Risks: Side effects, excessive sedation.

    Always under strict medical supervision.

    ◆ ◆ ◆

    Testimonials

    Marie, caregiver for her father

    "My father had agitation crises every evening. I didn't understand. Then I read about sundowning. I changed: lights on earlier, meals advanced, soft music. It changed everything! The crises decreased by 80%."

    Jean, son of a mother with Alzheimer’s

    "My mother screamed when I dressed her. I realized I was going too fast, I was abrupt (due to fatigue). I slowed down, I speak to her softly, I explain each gesture. Now, it goes well. It's long, but it's calm."

    Conclusion: Soothing with Patience and Kindness

    Agitation crises are exhausting, frightening, but manageable with the right techniques. Understanding triggers, adapting communication, using soothing strategies, and above all staying calm: these are the keys to regaining serenity.

    Key Steps:

    1. ✅ Ensure safety

    2. ✅ Stay calm

    3. ✅ Identify trigger

    4. ✅ Adapted communication

    5. ✅ Soothing techniques (distraction, music, activity)

    6. ✅ Respond to physical needs

    7. ✅ Patience

    You are not alone. Our Alzheimer training teaches you these techniques in detail. EDITH helps prevent agitation through cognitive stimulation. And our free guide supports you daily.

    DYNSEO Resources for Managing Agitation:

  • Alzheimer Training: Practical Solutions
  • EDITH: Preventing Agitation through Stimulation
  • Free Guide
  • Guide gratuit Alzheimer

    Agitation is not malice, it is a cry for help. Respond with calm, patience, love. You will succeed.

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