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Working in Supported Employment Services: Understanding and Adapting the Work Environment

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About Course

This 4-hour training is aimed at all professionals working in a medico-social establishment: workshop instructors, specialized educators, care assistants, coordinators, management, and administrative staff. Working in supported employment services is is a unique role that combines production imperatives with human support missions. Understanding this framework, knowing the profiles of the workers, and being able to adapt one’s approach on a daily basis is essential for any professional working there, regardless of their role. This training provides the fundamental keys to work effectively and compassionately in an supported employment services: understanding the legal framework, recognizing the profiles of the workers, adapting communication and support, preventing tense situations, and working in a multidisciplinary team.

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Course Content

The ESAT framework — understanding to act better

  • What is an ESAT (sheltered workshop)?
  • The legal obligations and rights of workers
  • The tension between production and support
  • The stakeholders and their role in the establishment

Know the profiles of workers

Adapting communication and the work environment

Preventing tense situations and working as a team

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