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Disability Referent: Taking Up Your Position and Acting Effectively

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About Course

This 6-hour training is aimed at disability referents starting their position — whether they come from HR, management, or another profession. It allows participants to understand the legal framework and the employer’s obligations, master the various disability situations encountered in the workplace, and build a concrete and sustainable inclusion policy. The training covers the exact role of the disability referent, the most common invisible disability situations, supporting managers and employees, managing workplace accommodations, and internal communication around inclusion. By the end, each participant will be operational to take up their position with confidence, build their first projects, and become a credible point of contact for managers, employees, and management.

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Course Content

Module 1 – Understanding one’s role — what a disability referent really is

  • Lesson 1 – The disability referent — definition, missions, and scope
    16:49
  • Lesson 2 – The legal framework — what the employer is required to do
    15:54
  • Lesson 3 – The disability index and the indicators to follow
    15:24
  • Lesson 4 – The partners of the disability referent — who does what
    20:18
  • Lesson 5 – Situational Exercises — Module 1
    24:10

Module 2 – Understanding disability situations in the workplace

Module 3 – Support managers and employees

Module 4 – Build and deploy a sustainable inclusion policy

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Frequently asked questions

Disability Referent: Taking Up Your Position and Acting Effectively

Who is the Disability Referent training for?

The Disability Referent: Taking Up Your Position and Acting Effectively training is for disability referents who are starting in the role, whether they come from HR, management, or another profession. It helps newcomers understand what the position involves and become operational. DYNSEO designed it to help them take up the role with confidence and become credible contacts for managers, employees, and management.

What will I learn in the Disability Referent: Taking Up Your Position and Acting Effectively course?

You will learn the exact role of the disability referent, the legal framework and the employer's obligations, the most common invisible disability situations, how to support managers and employees, how to manage workplace accommodations, and how to handle internal communication around inclusion. The goal is to build a concrete and sustainable inclusion policy within your organisation.

Does the training explain the legal framework and what employers must do?

Yes. Module 1 covers the legal framework and what the employer is required to do. It also defines the disability referent's tasks and scope, explains the disability index and the indicators to follow, and clarifies who does what among the referent's partners. Each module ends with a practical lesson based on real situations.

Which disability situations are covered in the course?

Module 2 covers the situations most often met in the workplace: invisible disability, neurodiversity (autism, ADHD, and DYS conditions), chronic illnesses and motor disabilities, and psychological disorders, described in the programme as the most sensitive topic. The module ends with a lesson of practical situations to apply what you have learned.

What practical skills will I have at the end of the training?

You will be able to support an employee who discloses a disability, guide a manager, set up and follow a workplace accommodation plan, and handle difficult situations such as conflicts, job retention, or incapacity for work. You will also know how to build a disability policy, raise team awareness, recruit people with disabilities, and communicate over the long term.

How does the online Disability Referent training work and how long are the lessons?

The training is 100% online and self-paced, with no set schedule. It totals 6 hours, and each lesson lasts between 15 and 25 minutes, so you can move forward one lesson at a time. It is organised in four modules with lessons and practical situations, followed by a final quiz in Module 5.

How long do I keep access to the training, and do I get a certificate?

Access to the DYNSEO training stays open over time, so you can return to the lessons as often as you wish, for example to review a legal point or a type of situation. At the end of the course, you receive a certificate of completion once you have finished the programme, including the final quiz.

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